| Frontier Communications Reviews | |
 Breezy2 |
Frontier Communications - Frontier is the worst company I have ever dealt with!
5.0
100 Communications Drive Sun Prairie WI53590
1-800-921-8101, 1-800-921-8102
http://www.frontier.com/customerservice/
I switched from having a dry loop DSL (which I got through Verizon before they sold) to adding a phone line to bring down my monthly bills. I was paying $50 a month for a pre=paid ...
#312501
Apr 16, 2012
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129
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 Knepjr01 |
Frontier Communications - Frontier prevents me from getting cable service by clipping wires!
5.0
100 Communications Drive Sun Prairie WI53590
1-800-921-8101, 1-800-921-8102
http://www.frontier.com/customerservice/
In Fall of 2010 I arranged for DSL internet service from a small local company. This ISP was using Frontier's wiring to provide the DSL service. Two Frontier servicemen came to m...
#305745
Mar 18, 2012
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168
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 Anonymous |
Frontier Communications - Endless incompetence and billing issues
5.0
100 Communications Drive Sun Prairie WI53590
1-800-921-8101, 1-800-921-8102
http://www.frontier.com/customerservice/
For the past several months I have called Frontier each month in attempt to set up auto-payment for my internet service after attempting to set it up online. Each time I call, they...
#304343
Mar 13, 2012
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194
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 Zach.L |
Frontier Communications - Being A Frontier Communication Customer
5.0
100 Communications Drive Sun Prairie WI53590
1-800-921-8101, 1-800-921-8102
http://www.frontier.com/customerservice/
Customers Beware!!: Don't Buy from Frontier Communications:
Speaking only as a customer of Frontier Communication’s High Speed Internet and Phone Services, I have ...
#299094
Feb 21, 2012
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250
|
 JeffroLaw |
Frontier Communications is trying to rob my parents
5.0
100 Communications Drive Sun Prairie WI53590
1-800-921-8101, 1-800-921-8102
http://www.frontier.com/customerservice/
Frontier is attempting to rob my parents blind. My parents recently moved and terminated their home phone and DSL because they couldn't take their number with them and because the...
#296165
Feb 10, 2012
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267
|
 Starsbyn... |
Frontier Communications - Frontier > NO CALL NO SHOW!
5.0
100 Communications Drive Sun Prairie WI53590
1-800-921-8101, 1-800-921-8102
http://www.frontier.com/customerservice/
I called Frontier with on going Internet problem..The Rep said someone would be out between 8:30am - 7pm today
waited ALL DAY!!!!
noone showed or called..
so ...
#294316
Feb 03, 2012
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216
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 Anonymous |
Frontier Communications - Fronteir Communications is Incompetent and Fails to provide requested service
5.0
100 Communications Drive Sun Prairie WI53590
1-800-921-8101, 1-800-921-8102
http://www.frontier.com/customerservice/
The problems are numerous and basic.1. They can't even keep track of which phone numbers I have. They have incorrect records and after being notifiied that they have a ...
#290092
Jan 18, 2012
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302
|
 Anonymous |
Frontier Communications are liars!!!!!!
5.0
100 Communications Drive Sun Prairie WI53590
1-800-921-8101, 1-800-921-8102
http://www.frontier.com/customerservice/
I have had Frontier phone and iinternet since they took over from Verizon. About six months ago we tried the upgraded internet on their suggestion. We were never told about a new c...
#283800
Dec 24, 2011
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353
|
 Shnnndic... |
Frontier Communications - Charge early termination fee for land line telephone
5.0
100 Communications Drive Sun Prairie WI53590
1-800-921-8101, 1-800-921-8102
http://www.frontier.com/customerservice/
Frontier Communications is the only phone company available in my area. Recently a new phone tower made cell phone reception great in my house so the landline was unnecessary. Upon...
#275896
Nov 18, 2011
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465
|
 GoshenPi... |
Frontier Communications - Frontier bait & switch on introductory DSL offer
5.0
100 Communications Drive Sun Prairie WI53590
1-800-921-8101, 1-800-921-8102
http://www.frontier.com/customerservice/
Frontier has an introductory DSL "lite" offer of $14.99. Beware that this offer is really $17.99. Here is my experience --
August bill: Charged $29.99 instead of $14...
#271868
Oct 31, 2011
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359
|
 Annbrand... |
Frontier Communications - Marketing calls
5.0
100 Communications Drive Sun Prairie WI53590
1-800-921-8101, 1-800-921-8102
http://www.frontier.com/customerservice/
We made several service changes in August, canceling unlimited US calls along with caller id, call waiting. We immediately had a month free of no marketing calls!We we...
#264795
Sep 28, 2011
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258
|
 Anonymous |
Frontier Communications Ripoff!
5.0
100 Communications Drive Sun Prairie WI53590
1-800-921-8101, 1-800-921-8102
http://www.frontier.com/customerservice/
I signed up for a 38$ plan and I was billed 97$.The features that were supposed to be included in my plan,were NOT!I was charged 95 cents for each instance of *69.They kept transfe...
#264193
Sep 26, 2011
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390
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 Anonymous |
Frontier Communications - Internet Snooping by Frontier and Others
5.0
100 Communications Drive Sun Prairie WI53590
1-800-921-8101, 1-800-921-8102
http://www.frontier.com/customerservice/
I just posted the following complaint. "I spent my morning researching a few items online. I use Google as my search engine. Google sent me the following notice while I was tryi...
#255524
Aug 15, 2011
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396
|
 Laurie14... |
Frontier Communications - Frontier
5.0
100 Communications Drive Sun Prairie WI53590
1-800-921-8101, 1-800-921-8102
http://www.frontier.com/customerservice/
Frontier scheduled internet installation without doing a credit check. The person I spoke with when I signed up said a credit check wasn't necessary. Then they put my order on ...
#250779
Jul 23, 2011
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397
|
 Anonymous |
Frontier Communications from NY
5.0
100 Communications Drive Sun Prairie WI53590
1-800-921-8101, 1-800-921-8102
http://www.frontier.com/customerservice/
This company refuses to listen to me when I tell them that they are billing me for an account I do not have, have never had, and do not owe! My name was placed on a closing bill ...
#250641
Jul 22, 2011
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274
|
 Anonymous |
Frontier Communications - Frontier should be ashamed.
5.0
100 Communications Drive Sun Prairie WI53590
1-800-921-8101, 1-800-921-8102
http://www.frontier.com/customerservice/
Recently, Frontier replaced Verizon as our phone service provider. My wife and I decided to add call waiting and long distance service to our home phone, and a few months later dec...
#213777
Dec 29, 2010
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374
|
 Bikerpaw |
Frontier Communications - Frontier hidden charges & rep lies about phone plan costs
5.0
100 Communications Drive Sun Prairie WI53590
1-800-921-8101, 1-800-921-8102
http://www.frontier.com/customerservice/
Verizon sold out to Frontier, so I had no choice being switched to Frontier. Called Frontier, asked cost of phone plan and dsl internet. Two sales reps, Tammy and Kenny, said cur...
#200945
Oct 02, 2010
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876
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