Contact Frontier Communications Customer Service
Frontier Communications Phone Numbers and Emails
Toll-Free Number:
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(800) 921-8101
Customer Service:
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(844) 320-4421Cantonese
-
(888) 637-9620Enterprise Support
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(800) 921-8104For Repair
Frontier Communications Emails:
Contact Information
Frontier Communications Website:
Frontier Communications Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
P.O. Box 5156
Tampa, FL 33675
Frontier Communications Customer Service Reviews
Had to cancel my service due to lack of funds.
Called customer service got my service canceled got an email saying zero balance.
Today I get a bill in the mail for $50.
Called customer service they advised me that the $50 was for a restocking fee for a modem. For a modem that I was being charged an extra $10 a month this modem that I had over 5 years, outrageous.
How can we let companies like this get away with this robbery outrageous.
Please contact a congress representative for your area and let them know about this robbery.
Biggest scam.. Lousiest service..
only robotic automated customer service (wether by telephone or on their website or by opening a order ticket) regardless which one theyre each programmed to
1. Collect every possible information, from email, bank info, cell #, etc
2. Collect a payment
3. Sell a new product
4.
Never a live person
The automated gave me a SATURDAY 8:00am-5:00pm appointment, never showed up till 9:00pm with zero curtsy call/text from technician or anyone. Then on SUNDAY assumed a reschedule for MONDAY 8:00-5-00pm..How reliable is this company and how low is their customer integrity SCAMMER, for Frontier is a milking the client is their mission
How Good is Frontier Communications's Customer Service?
Summary of Frontier Communications Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Frontier Communications?
Product/ Service Question:
- “Wifi”
- “Lost internet connection”
- “Trouble with the internet”
Payments and Charges Question:
- “Bill”
- “I need to pay my bill”
- “Bill question”
Staff Question:
- “Service is old”
- “Restore service”
- “Change service”
Request for Information Question:
- “I want to talk about my bill”
- “Help with the internet”
- “I paid for 1 carry on for 74.00 and 1 checked bag, the total being 149.00 When the confirmation came it did not have the carry on just the checked bag for 149.00 What happened”
Activation/ Cancellation Question:
- “Cancel service”
- “Need to cancel my flight”
- “Canceling my Internet”
Account Question:
- “Cannot sign into my my email account or email to load on my phone”
- “I don't know my password”
- “Cannot sign into my my email account”
Return/ Replace Question:
- “Equipment return”
- “Change flight”
- “To replace a remote.”
Refund Question:
- “Delayed flight refund”
- “Bag refund”
- “Refund and cancel”
Shipping and Delivery Question:
- “Email not coming in”
- “Ticket number 5335799 I haven't received a call from tech support”
- “Where is my new box”
Website/ Application Question:
- “App”
Cards Question:
- “Visa card”
Other Question:
- “Pago”
- “Want to speak to someone”
- “Factura”
About
Frontier Communications is one of the largest companies that provides telecommunication services. Frontier Communications offers its services to both residential and corporate clients. Company's services include high-speed Internet, television, various digital phone plans. Frontier Communications is a great solution for business and home. Frontier Communications provides free HD channels and professional installation. Frontier Communications also offers Internet security services. You will not only get high-speed Internet, but also protection from data loss and viruses. If you are looking for high quality telecommunication services, Frontier Communications is what you need. Millions of people have already made sure Frontier Communications is really worth dealing with.
Frontier Communications is ranked 661 out of 2028 in Telecommunications category
USA
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