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1.2

This is the most awful company I have had to deal with. A class action lawsuit will come, and I want to be part of it.

I disconnected my phone. It took them 18 days to actually disconnect it, and I had to call 4 times, having a screaming match with an absolutely useless bunch of people. They refuse to transfer you to a supervisor when requested, even though these useless *** have no power whatsoever and will not help you in any way.

This is a shame. These people should not be allowed to be in business, and I hope they will pay a steep fine for what they are doing to Florida people.

The photo below is a weekly thing.

Customer service: Horrible, nonexistent, rude

Internet: Down all the time, slow when up

Reason of review: All of the above.

Monetary Loss: $250.

Preferred solution: Price reduction.

Frontier Communications Cons: I never ask to be their customer, Thanks verizon for your treason, Frequent outages, You not satisfying your contracts.

Location: Bradenton, Florida

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FrontierCommunications

Hello. I am sorry to hear about the experience you have had.

We can certainly assist you with your Internet service.

Please send us an email to AskFrontier@ftr.com with the subject of ATTN: Tim/Krystle so our team can address your Internet concerns.

-Krystle

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