Frontier Communications - Horrible on EVERY level
This is the most awful company I have had to deal with. A class action lawsuit will come, and I want to be part of it.
I disconnected my phone. It took them 18 days to actually disconnect it, and I had to call 4 times, having a screaming match with an absolutely useless bunch of people. They refuse to transfer you to a supervisor when requested, even though these useless *** have no power whatsoever and will not help you in any way.
This is a shame. These people should not be allowed to be in business, and I hope they will pay a steep fine for what they are doing to Florida people.
The photo below is a weekly thing.
Customer service: Horrible, nonexistent, rude
Internet: Down all the time, slow when up
Reason of review: All of the above.
Monetary Loss: $250.
Preferred solution: Price reduction.
Frontier Communications Cons: I never ask to be their customer, Thanks verizon for your treason, Frequent outages, You not satisfying your contracts.
Location: Bradenton, Florida
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
Hello. I am sorry to hear about the experience you have had.
We can certainly assist you with your Internet service.
Please send us an email to AskFrontier@ftr.com with the subject of ATTN: Tim/Krystle so our team can address your Internet concerns.
-Krystle