Featured on Pinterest Not resolved

Frontier Communications has to be the worst Internet provider there is.For the past 2 years now we have put up with either no Internet service at all for up to 20 days a month, or speeds so slow that Dial Up would be a better option.

Pages don't load at all, or the service drops every 5 minutes.

When you call, after a 30 minute wait, it's the same old song and dance with a repair ticket, and a "technician" will have it repaired in 3 to 5 business days.again, same problem occurs over & over again and excuse after excuse that "it will be resolved." This time I think filing a formal complaint with the Public Service Commission as well as with the BBB is in order, this company has very poor CS and never fixes anything right.

Review about: Internet Services.

Review #433770 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Frontier Communications?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Drew
Illinois, United States #874120
Wow that sucks! I've not had any recent issues with them and I use a lot of bandwidth around 1.8TB per month on frigging Netflix. I had one billing issue, but after chatting with them online they fixed it and gave me half off the bill that month. I've been using them 19 months.
Do the online chat support because you can save the logs which they send to your email.

You May Also Like

"A contractor hired by Frontier communications installed a fiber optic cable on my property without notice on Sept. 15, 2016, damaging newly laid artificial turf and plants. I confronted the..." Read more
"I was forced to switch to Frontier because they bought Verizon in California. I have had a service tech to my home and the product is still unwatchable. Dvr is..." Read more
"One of the worst communication company in terms of their service, promise and commitments. I asked Frontier to changer their service to $84.99 triple play with 75/75 internet, HD preferred..." Read more
"Every month I have to contact them. They tell me problem is resolved and the next month they do it again. Charges for install and their modem I never got..." Read more
"I ordered 2 pictures and when I received them, the frames were broken on both of them. The quality was not as nice as it looks on their website. I..." Read more
"I am a newbie to cameras. I bought a Canon T5i and wanted to take more photos than just full auto mode. I saw an ad from Dustin Moose Winans..." Read more
"Originally wanting the veggie leather(online only), but not restocking so I ordered embossed leather as the only other tan slip on option. Extremely disappointed. One shoe noticeably shittier looking than..." Read more
"It is my first time buying an item here in DHGATE and that item is a pair of shoes and I was surprised at what I have received, the reviews..." Read more