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BOYCOTT THIS COMPANY!!! The Frontier technician inappropriately touched my wife, while I was at work. I called to complain to the company on Saturday. They stated they took this "VERY SERIOUSLY" and would give me a call back on the next Tuesday, with a status update....
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1.0
#1128257
Back in the spring of 2017 we went from standard time to Day light savings time. All the computers and mobile phones updated the time automatically with the exception of Frontier Communications in Tampa Fl. I don't know if any other area was affected, as I live in the...
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Anonymous
Brash1

There is a setting on all phones that tell it to ignore the network time and set it like the VCR you might be more familiar with.

#1128217
Was not helpful and "Girleth" ended the conversation as I was typing. Their service sucks, I will be paying off my bill and switching to Straight Talk home phone. We STILL have the old phone lines, they're noisy (roaring noise or crackle/static noice), back in the day...
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1.6
I didn't like
  • Being charged 70 dollars per month for non fios phone lines
#1127333

Frontier Communications - Question on my bill

Frontier Communications
#1103188
1.0
Details
Bad customer service very rude unprofessional
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Frontier Communications - Phone service

Frontier Communications
#1102597
1.0
Details
I can not use my phone in my house. I was told over and over they would get it fix . Their fix for better not good was for me to buy a 300.00 unit a power boster. Its better but not good my any means. And if my wfi goes out so my phone.
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Advertised vs Delivered
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Frontier Communications - 99 % of the time no service with fronteir

Frontier Communications
#1100917
It happened when fronteir took over verizon. Our service wasn't great with verizon but 100 times better than fronteir. When we have service its so slow. Im soooooooo sick of it. There is no other service due to being in the high desert. Tgey should not be allowed to charge us top dollar for REALLY SHITY SERVICE
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Frontier Communications - Service

Frontier Communications
#1099131
Everythings off the service sucks
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Have a small business owner that relies on an internet device to communicate. It allows him to see the conversation. His internet was down for several days and he could not contact Frontier via the net or phone so I offered to go to his business and call them for him....
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1.0
I didn't like
  • Customer service used to mean you took care of customers
#1126549
I sign up for basic cable: 1 tv, 1 DVR, 50/50 wireless and 1router & phone we never used, came with package.. $60 per no for 6no then $90 per month after for the remainder of 2 yrs. The company sent us a 911 form I didn't get, mainly because my bill is online....
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Anonymous
Anonomous

FIGHT BACK! I have done this and it backs them down in a heartbeat!Find your local frontier store call the local sheriff or county clerck obtain a permit to picket ( follow th...

Anonymous
Dw

This is typical for them, zero service after the sales.

1.0
#1126370
I COULD WRITE A BOOK, THEY CAN'T HOOK UP A PHONE, THEY CAN'T DISCONNECT A PHONE, THEY CAN'T PROVIDE WORKING INTERNET, IF YOU CALL IN YOU WIULL SPEND HOURS ON THE PHONE, IF YOU GET A PERSON THEY WILL BE IN INDIA AND NO HELP. THEY CHARGE ME DOUBLE WHAT THEY CHARGE PEOPLE...
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1.8
#1126080
We have had nothing but cascading problems with Frontier since we were given no choice to switch from Verizon. They have a monopoly on the FiOS service that we need due to the number of devices in our home and we can't get anything better or faster. Hah! Our service...
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#1125009
Tried to set up "tv everywhere" on my wife's PC running Windows 10 Pro. It only works with Internet Explorer and Frontier has a .msi file you have to download. So I did that and while I get the sound fine, there's a white box where the video should be. It works okay on...
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#1124134
I contacted Frontier to order Internet service. When on the phone with them I confirmed several times the cost of the service and that there was no contract. Once they sent an e-mail to confirm the install date there was a link to: GENERAL RESIDENTIAL SERVICE TERMS AND...
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#1123938
Just had my service installed about 2 months ago. What made me decide is the internet service and indeed faster than my previous provider. However, we noticed that all our subscribed channels including international package were not available except local channels. The...
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#1123637