Frontier Communications Reviews and Complaints
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Update by user Sep 25
When I called on Monday I sat n hold for over 2 hours and finally gave up and went to bed. Called back Wednesday and was told I had the best package I could get even though I know others who are paying much less.
Original review posted by user Sep 25When I received my last bill I saw that it increased...
- Hours on the phone with no resolution
Frontier Communications in Fort Wayne, Indiana - Lies lies and more lies
- Very poor customer service
- No support
- Do not value customers
Frontier Communications - Contract
Frontier Communications in Marysville, Washington - Horrible customer service
- I have internet with them
- Sucks in service and communications
- Overall service
Frontier Communications - Where is my refund
Frontier Communications - Replace defective remote contro
- Customer service sucks
- Being robbed
Update by user Oct 22
10/22/2019 Still unresolved. Ended up contacting "Office of the President" at https://frontier.com/office-of-the-president-form on 9/23 and finally got to talk with someone.
While they are now responsive and apologetic, nothing has changed. Appointment for repair made...
- Too many to list
Frontier Communications in Yorkville, Illinois - Called about cable offerings, they hung up on me, waste of time
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