Frontier Communications - Bad quality internet
Then internet keeps dropping every day after 5 pm and it keep trying to reconnect only to reset itself over and over again. Sometimes I wake up around 7am to see if it has reconnected and it hasnโt.
This happens everyday after 5pm so it becomes unusable from 5pm to around 6am. Ive had over 5 technicians out here and they claim to find the โfixโ only to leave and the internet continuing to drop after 5 pm. Sometimes they get here and they say the line is fine because when they get here itโs working and they leave only to continue having the same disconnect issues after 5pm! Iโve also had issues where my truble tickets where โlostโ or were not submitted even after I received a trouble ticket number.
Also have had many billing errors in which Iโve had to deal with customer service to correct it. But my main issues are with internet drops and non service after 5pm!!
Please fix my lines. Also have a video of the issue.
Location: San Diego, California
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