1 comment

I cancelled all services two days into the start of the following months billing period (including 4 days of power failure) and received a bill for a full month. Calls were made with no satisfaction. I ended up getting a threatening letter.

I am contacting all agencies involved to complain about this company that tries to extort money from their (former) customers

User's recommendation: DO NOT become a customer!!

Location: Canton, Connecticut

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Hello PissedConsumer2210066, I'm sorry to hear that you have closed your account, and I apologize if there was any miscommunication at the time you disconnected. The final bill does not prorate, so if you did cancel a few days into a billing cycle, the entire remainder of that month's billing cycle is valid.

If you have any other questions about your account or bill, please contact us directly.

We have support available 24/7 via Facebook (http://m.me/frontiercorp) and via the message option on our Twitter profile (https://twitter.com/askfrontier). -Christina

Frontier Communications Reviews

  1. 1579 reviews
  2. 367 reviews
  3. 80 reviews
  4. 15 reviews
  5. 5 reviews
Frontier Communications reviews