State: California City: Los Angeles Product: Frontier Communications Home Phone Service Clear all filters (0 of 59 reviews match)
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Ever since Verizon Fios got sold to Frontier our bill has never been the same.For the last 3 months we have been receiving incorrect bills. My normal bill with Verizon was around $60 per month since Frontier took over my first month bill was around $200. Then I called...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. I am sorry to hear about the experience and billing issues you have had. We are here to help. Please send us an email to AskFrontier@ftr.com with the subject ATTN: Tim/...

1.1
Product
Frontier Communications Home Phone Service
I didn't like
  • When they tried to integration with verizon customers
  • Service fees no agreed upon
  • False pricing and billing
#921410
I was shocked today when I called to ask for my number of over 20 yrs to be released so my new company could retrieve the number.At the time, when I discussed this with the rep she mentioned that it would not be a problem but since the date of switching was different,...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. I am very sorry to hear this happened. We can certainly take another look into this for you. Please send us an email to AskFrontier@ftr.com with the subject ATTN: Tim/K...

1.6
Product
Frontier Communications Home Phone Service
I didn't like
  • Entire company so far
#916472