Plano, Texas
4 comments
Not resolved

I have been trying to log in from CNN and other TV station own app

But it keeps saying I am not subscribed , which is not true.

I have been tossed around from Department to Department, everybody seems to be passing the buck. They have no clue of what is going on the service beyond imagination

Every since they took over Texas service from Verizon. it has been awful.

All I am trying do is to watch TV shows such as CNN from CNN app

from my IPAD. It keep saying I am not subscribed.

The employees can hardly understand what the customer is talking about, It look like they from Far East country, and cannot understand english.

Review about: Froniter Fios Tv Service.

I didn't like: Pathetic service, Cannot seem to fix the problem.

Review #837822 is a subjective opinion of a user.

1.1
Price Affordability
Billing Practices
Coverage Area
Warranty
Customer service
Website
Product or Service Quality
Discounts and Special Offers
Advertised vs Delivered
Diversity of Products or Services
Reliability
Value for money
Style and Design
Exchange, Refund and Cancellation Policy
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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Anonymous
Los Angeles, California, United States #1225609

I agree ,they are really lost its like your calling a summer youth program.I just switch providers and I think I'm going to regret it

Frontier is joke
Plano, Texas, United States #1154862

Advise to new customers , never ever go to Frontiers Comminication for any services. I am going to dump them when my contract expires in Dec I know it is long time to put with jokers.Don,t want to ruin my Credit Score by not paying cancellation fees

Anonymous
#1154695

This is crazy!! We live in 2016 and yet we are having challenges as if it's 1990s. This is outrageous.

Anonymous
#1153486

Same issue here in Tampa, Florida. #Frontierfail

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