Plano, Texas
4 comments
Not resolved

I have been trying to log in from CNN and other TV station own app

But it keeps saying I am not subscribed , which is not true.

I have been tossed around from Department to Department, everybody seems to be passing the buck. They have no clue of what is going on the service beyond imagination

Every since they took over Texas service from Verizon. it has been awful.

All I am trying do is to watch TV shows such as CNN from CNN app

from my IPAD. It keep saying I am not subscribed.

The employees can hardly understand what the customer is talking about, It look like they from Far East country, and cannot understand english.

Review about: Froniter Fios Tv Service.

I didn't like: Pathetic service, Cannot seem to fix the problem.

Review #837822 is a subjective opinion of a user.

1.1
Price Affordability
Warranty
Style and Design
Website
Product or Service Quality
Customer service
Discounts and Special Offers
Billing Practices
Reliability
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Value for money
Diversity of Products or Services
Coverage Area
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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Anonymous
Los Angeles, California, United States #1225609
I agree ,they are really lost its like your calling a summer youth program.I just switch providers and I think I'm going to regret it
Frontier is joke
Plano, Texas, United States #1154862
Advise to new customers , never ever go to Frontiers Comminication for any services. I am going to dump them when my contract expires in Dec I know it is long time to put with jokers.Don,t want to ruin my Credit Score by not paying cancellation fees
Anonymous
#1154695
This is crazy!! We live in 2016 and yet we are having challenges as if it's 1990s. This is outrageous.
Anonymous
#1153486
Same issue here in Tampa, Florida. #Frontierfail

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