Plano, Texas
4 comments
Not resolved

I have been trying to log in from CNN and other TV station own app

But it keeps saying I am not subscribed , which is not true.

I have been tossed around from Department to Department, everybody seems to be passing the buck. They have no clue of what is going on the service beyond imagination

Every since they took over Texas service from Verizon. it has been awful.

All I am trying do is to watch TV shows such as CNN from CNN app

from my IPAD. It keep saying I am not subscribed.

The employees can hardly understand what the customer is talking about, It look like they from Far East country, and cannot understand english.

Review about: Froniter Fios Tv Service.

I didn't like: Pathetic service, Cannot seem to fix the problem.

Review #837822 is a subjective opinion of a user.

1.1
Billing Practices
Warranty
Advertised vs Delivered
Reliability
Website
Customer service
Value for money
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Style and Design
Price Affordability
Product or Service Quality
Coverage Area
Diversity of Products or Services
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Frontier Communications?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Los Angeles, California, United States #1225609
I agree ,they are really lost its like your calling a summer youth program.I just switch providers and I think I'm going to regret it
Frontier is joke
Plano, Texas, United States #1154862
Advise to new customers , never ever go to Frontiers Comminication for any services. I am going to dump them when my contract expires in Dec I know it is long time to put with jokers.Don,t want to ruin my Credit Score by not paying cancellation fees
Anonymous
#1154695
This is crazy!! We live in 2016 and yet we are having challenges as if it's 1990s. This is outrageous.
Anonymous
#1153486
Same issue here in Tampa, Florida. #Frontierfail

You May Also Like

"Had an awful time getting service on they were supposed to have me on from nov 10th didnt happen til dec 3rd. I have had an $300 bill each month..." Read more
"Tampa, FL. From the second they took over Verizon Fios, it's been a disaster. Customer service is completely clueless and the website and self-serve phone services do not function. I..." Read more
"A contractor hired by Frontier communications installed a fiber optic cable on my property without notice on Sept. 15, 2016, damaging newly laid artificial turf and plants. I confronted the..." Read more
"the whole company do a worst job ever i know.. I open an new account with them , and they offer me for 19.99 for a month. (with free install)..." Read more
"Dear Alexandra (if it was truly you on the review you posted)... I'm sure that some of the bad reviews here are from people who were hoping to save some..." Read more
""Hello reviewers, I have read that tidebuy is a scam. However, I did not believe that. I thought that is just some **** off customers. Believe what? Here is my..." Read more
"Had Conrad's on Lorain Ave replace my tires 3 weeks ago. Took it back a week later due to excessive vibration when driving. They said they could find no problems..." Read more
"I always have issues finding trendy clothes that fit me perfectly. Rosegal has been a life-saver. They have trendy clothes that you can buy on a budge. I used to..." Read more