Frontier Communications - Cannot Log in TV Show on IPAD

I have been trying to log in from CNN and other TV station own app

But it keeps saying I am not subscribed , which is not true.

I have been tossed around from Department to Department, everybody seems to be passing the buck. They have no clue of what is going on the service beyond imagination

Every since they took over Texas service from Verizon. it has been awful.

All I am trying do is to watch TV shows such as CNN from CNN app

from my IPAD. It keep saying I am not subscribed.

The employees can hardly understand what the customer is talking about, It look like they from Far East country, and cannot understand english.

This review is a subjective opinion of a user.
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Billing Practices
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Exchange, Refund and Cancellation Policy
Diversity of Products or Services
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Price Affordability

  • What I liked
      No items
  • What I disliked
    • Pathetic service
    • Cannot seem to fix the problem

Reason of review:
Poor customer service
Product or service
Froniter Fios Tv Service
Review category
review #837822 by

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Oct 11 #1225609 Los Angeles, California

I agree ,they are really lost its like your calling a summer youth program.I just switch providers and I think I'm going to regret it

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Frontier is joke

May 06 #1154862 Plano, Texas

Advise to new customers , never ever go to Frontiers Comminication for any services. I am going to dump them when my contract expires in Dec I know it is long time to put with jokers.Don,t want to ruin my Credit Score by not paying cancellation fees

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May 06 #1154695

This is crazy!! We live in 2016 and yet we are having challenges as if it's 1990s. This is outrageous.

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May 03 #1153486

Same issue here in Tampa, Florida. #Frontierfail

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