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Frontier is sending me bills and payment requests over money that I don't owe. Calls to their listed numbers reveal account that was closed and no money due - but the notices keep coming. The notices are now signed Frontier National Collections Center.

I called Frontier so many times, and nothing seems to stop them. I got their responses from the chat, I also contacted FBI, but nothing works. These crooks are really into ruining my credit.

My question here is how to stop these crooks and is there a law center that fights with them? How to stop that company from harassing me and threatening me?

Somebody PLEASE help.

Customer from California

Reason of review: Problems with payment.

Frontier Communications Cons: Dishonest company.

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Guest

The same thing is happening with me! I've called numerous times. Each time, they tell me it was a mistake and they will take care of it, and then I receive another notice for payment.

Guest

Same experience here.

Tons of CS people around the country and generally nice but couldn't resolve the problem. Waste both sides time. A terrible internal processing system.

Guest

I experienced the same thing. They sent me the collections notice for unrendered services in the Us Mail, which is a felony.

If you go to USPS inspections on the USPS website, you can report Frontier's felony fraud. I also reported it to my local congressman and the BBB.

Good luck! Frontier is the worst company I've ever dealt with.

FrontierCommunications

Hello Andrew2, I would be more than happy to take a deeper look into what is going on with your billing.

Can you please email me at AskFrontier@ftr.com with your account number, contact number and a copy of your post? Please place "ATTN: Christina" in the subject line so I don't miss your message!

-Christina

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