Frontier Communications Reviews and Complaints
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Frontier Communications - Easy to buy a service and impossible to issue a complaint on Frontier's website.
Frontier Communications in Palm Springs, California - Didn't provide what we asked for...
Frontier Communications - Unhappy, sent an estimated bill raising it more than $50.00
- Never speak to the same people or state
Frontier Communications in Waterbury, Connecticut - Finally got refund.
Frontier Communications in Lansing City, Michigan - They feel their Speed(Down/Up) 7616 Kbps / 864 Kbps < Yes bits not bytes per sec. is worth $63.00 per month
- Steady speeds speed down up 7616 kbps 864 kbps
Frontier Communications in Middleway, West Virginia - 3 weeks no internet no technician
Frontier Communications - Terrible customer service
- No good service from frontier
- Lack of ability to help
Frontier Communications in New Haven, Connecticut - Customer care service is a joke
Update by user Oct 11
Just got hung up on by supervisor without even talking, said the person you are trying to reach is unavailable after being on hold for a half hour. How do people like that even have a job if they can not even reply to a phone call. WHAT HAPPENED TO QUALITY OF SERVICE...
- Starts out as cheap service
- Initial sales proposal and promises
- Being robbed
- Lied about proposal of cancellation
- One employee tells different option about billing than the other
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