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Summary of Frontier Communications Customer Service Calls

121 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
05:55 AVG CALL DURATION
1% ISSUES RESOLVED

Customers Contact Frontier Communications to Ask about:

Payments and Charges:

  • “Billing”
  • “Bill”
  • “Paying ny bill”

Staff:

  • “Telephone and internet out of service”
  • “No service”
  • “I want to see if i can get a phone service at my second house.”

Request for Information:

  • “Question about my bill”

Refund:

  • “Refund check”

Activation/ Cancellation:

  • “Cancel”

Other:

  • “Tv”
  • “Line down”
  • “Repair”

Frontier Communications Rating Stats

1.6 out of 5 stars
based on 1636 reviews
See all 2648 reviews

Rating stats

  1. 1240 reviews
  2. 311 reviews
  3. 70 reviews
  4. 11 reviews
  5. 4 reviews

About Frontier Communications

Top 5 Frontier Communications Services

Customer Care, Internet Service, Bundle, Technical Support, Fios Bundle

Top 5 Likes about Frontier Communications

When it was verizon, Firing frontier, Verizon fios, Verizon better, Customer service from texas real friendly

Top 5 Dislikes about Frontier Communications

Customer service, Horrible customer service, Poor service, False billing pratice, Poor communication

Summary

Frontier Communications is one of the largest companies that provides telecommunication services. Frontier Communications offers its services to both residential and corporate clients. Company's services include high-speed Internet, television, various digital phone plans. Frontier Communications is a great solution for business and home. Frontier Communications provides free HD channels and professional installation. Frontier Communications also offers Internet security services. You will not only get high-speed Internet, but also protection from data loss and viruses. If you are looking for high quality telecommunication services, Frontier Communications is what you need. Millions of people have already made sure Frontier Communications is really worth dealing with.

Frontier Communications reviews and complaints

Frontier Communications is ranked 259 out of 1842 in Telecommunications category

Area Served

USA

Payment Methods

VISAMasterCard

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Frontier Communications Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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