Frontier Communications Phone Numbers and Emails

Toll-Free Number:

  • (800) 921-8101

Customer Service:

  • (844) 320-4421
    Cantonese
  • (888) 637-9620
    Enterprise Support
  • (800) 921-8104
    For Repair
  • (877) 722-7937
    For Tracking or Help With a Lost Card
  • (844) 320-4422
    Japanese
  • (844) 320-4423
    Korean
  • (844) 320-4424
    Mandarin
  • (877) 651-7307
    Movers
  • (877) 694-9787
    New Customers
  • (800) 921-8103
    Spanish
  • (844) 320-4425
    Tagalog
  • (877) 462-6606
    TTY
  • (844) 320-4426
    Vietnamese

Accounting/ Billing:

  • (888) 742-0239
    DISH® TV Charges Questions
  • (800) 801-6652
    Make a Payment

Business Customer Service:

  • (800) 921-8102

Complaints/ Feedback:

  • (888) 895-0537

General Info:

  • (800) 921-8105
    Collections
  • (888) 620-3663
    Secure Identity Protection

Investors/ Franchising:

  • (866) 491-5249

Jobs/ Career:

  • (844) 806-0077

Technical Support:

  • (800) 239-4430

Frontier Communications Emails:

Business Customer Service
Suppliers (Registration Process Questions)
Customer Service
Investors/ Franchising
Legal
Nevada Privacy Rights, Privacy Inquiries
Media
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Frontier Communications Contact Information

Frontier Communications Website:

Frontier Communications Help Center:

Corporate Office Address:

Frontier Communications Corporation
401 Merritt 7
Norwalk, Connecticut 06851
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 5156

Tampa, FL 33675

Frontier Communications Customer Service Reviews

1.2 / 5
Bad
Woodman P
Customer Service Discount-Customer Loyalty Discounts Available For Veterans

I need to have someone contact me regarding my account. I'm a veteran and a 15yr customer at $250.00 Monthly and I just talked to your collections department and boy are they rude! Last I checked...

DredM
Account: 863-419-****-021122-5
2.3

To whom it may concern,
I've been wanting to write this email for some time now. We are relatively new customers and we selected Frontier for the great reviews and feedback we received. My hu...

Summary of Frontier Communications Customer Service Calls

519 TOTAL
CALLS
06:15 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Frontier Communications Customer Service?

Payments and Charges Question:

  • “Billing issues”
  • “Billing”
  • “T V billing”

Product/ Service Question:

  • “Technical support and security system issues”
  • “Sewer running in my yard from when the workers where digging & laying fiber optics cable”
  • “Nothing works”

Staff Question:

  • “My internet has been out for a week and can not reach customer service”
  • “No service”
  • “Change in services”

Request for Information Question:

  • “Questions about the App and billing”
  • “Appointment”
  • “I need to talk to a representative”

Activation/ Cancellation Question:

  • “I want to cancel my plan”
  • “Cancelation”
  • “Cancel my service”

Account Question:

  • “Account updated”
  • “Email hacked”
  • “Reset emails password”

Return/ Replace Question:

  • “Equipment return”
  • “Returning call”
  • Need box sent out to return rooter

Refund Question:

  • “Refund”
  • “Get my refund back”
  • “Refund check”

Shipping and Delivery Question:

  • “Where is my new box”

Other Question:

  • “Fraud”
  • “Change of name in airline ticket”
  • “Sucks”

About

Frontier Communications Terms of Service
To read more: https://frontier.com/corporate/terms
Frontier Communications Privacy Policy
To read more: https://frontier.com/~/media/corporate/policies/privacy-policy.ashx
Frontier Communications Pros and Cons

Pros: When it was verizon, Firing frontier, Verizon fios, Verizon better, That i sometimes have internet

Cons: Customer service, Poor customer support service, Poor service, False billing pratice, Service

Summary

Frontier Communications is one of the largest companies that provides telecommunication services. Frontier Communications offers its services to both residential and corporate clients. Company's services include high-speed Internet, television, various digital phone plans. Frontier Communications is a great solution for business and home. Frontier Communications provides free HD channels and professional installation. Frontier Communications also offers Internet security services. You will not only get high-speed Internet, but also protection from data loss and viruses. If you are looking for high quality telecommunication services, Frontier Communications is what you need. Millions of people have already made sure Frontier Communications is really worth dealing with.

Frontier Communications reviews and complaints

Frontier Communications is ranked 546 out of 1599 in Telecommunications category

Area Served

USA

Payment Methods

VISAMasterCardDiscoverPayPal

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