Not resolved
Customer service

A contractor hired by Frontier communications installed a fiber optic cable on my property without notice on Sept. 15, 2016, damaging newly laid artificial turf and plants.

I confronted the contractor on site who was hired by Frontier, and the foreman said they would put things back the way they found them, which they did not do. It requires a professional to install the artificial turf, which is who I insist they hire to do the job right. I contacted a local Frontier construction manager, but he was no help. I contacted the local jurisdiction, City of Gresham, Oregon, who informed me that the work was performed on private property, not on city property.

No notice was provided by Frontier or the contractor, which is wrong. John Childs cell 503-422-5312.

Product or Service Mentioned: Frontier Communications Installation.

Reason of review: Damaged or defective.

Monetary Loss: $3000.

Preferred solution: Frontier needs to hire a professional to reinstall the artificial turf..

I didn't like: Rogue construction practices, Arrogant and thoughtless.

  • Rogue Construction Practices
Company wrote 0 public responses to the review from Mar 02, 2017.
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