Not resolved
1 comment

I am a disabled man confined to a wheelchair.I do not have a cell phone, only a home line that worked just fine for years with Verizon.

My phone has been out for almost 24 hours and I had to get in a wheelchair and go almost half a mile to use the neighbors phone and they told me it would be days before they could even look at it. I asked them if I had an emergency situation what should I do? They told unless I had cardiac issues I would just have to wait. I am an amputee with spine injuries but I live a heart healthy life, so I guess i am just screwed for the next few days.

Crappiest phone company and customer service ever!Looking to find another land-line provider.

Review about: Frontier Communications Home Phone Service.

Reason of review: Poor customer service.

Preferred solution: Find another provider.

Had an Experience with Frontier Communications?

Write a review

Comments

Terms of Service
Post Comment
Cancel
FrontierComCares
#1362803
Frontier Communications Verified Representative

Hello.I am very sorry to hear that your phone service is down.

If you need any further assistance with this issue, please send us an email to AskFrontier@ftr.com with the subject ATTN: Tim/Krystle so my team can help.-Krystle

You May Also Like

Frontier Communications - Dvr Tv Service Review Frontier Communications "I was forced to switch to Frontier because they bought Verizon in California. I have had a service tech to my home and the product is still unwatchable. Dvr is..." Read more Bogus charges from Frontier Communications Frontier Communications "I signed up Aug 3 for basic cable for 3 TVs with one expansion level of channels (no movies), internet and landline phone - a triple play. The..." Read more Frontier Communications - Internet Installation Review from Sarasota, Florida Frontier Communications "Technician flooded my condo and 2 others, damaged 5 total. Stayed in 3 hotels for 42 days. Frontier's insurance "CNA"=rude, no sympathy, no empathy. Received money from MY renters insurance...." Read more Frontier Communications is a master of the fast talking bait and switch.... Frontier Communications "my phone and internet was with Verizon for YEARS and then rolled over to Frontier. Back in Dec our phone and internet went out. I was out of town and..." Read more Tbdress - Don't Buy from TB Dress!! Tbdress "I made the terrible mistake of purchasing two dresses for my daughter's wedding from TB Dress. When they arrived one had a broken zipper, the other did not fit correctly..." Read more Lone Star Auctioneers - Not happy  as bod rigging is a felony! Lone Star Auctioneers "If Bid rigging is a felony then this to should be ! auction closed and said complete but then stated another buyer won for a $single dollar less than my..." Read more Gearbest - Changed price - have to pay more than advertised Gearbest "I bought a smartwatch. It was advertised as RM68.28. shipping is RM14. When in the payment page, I selected to use my GB wallet, which RM79, click to use GB..." Read more Aliexpress - No Response on Customer Service Aliexpress "I had made a purchase on aliexpress from one of the supplier, i did not receive by product and also my buyer protection was end, i was not able to..." Read more