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I am a disabled man confined to a wheelchair.I do not have a cell phone, only a home line that worked just fine for years with Verizon.

My phone has been out for almost 24 hours and I had to get in a wheelchair and go almost half a mile to use the neighbors phone and they told me it would be days before they could even look at it. I asked them if I had an emergency situation what should I do? They told unless I had cardiac issues I would just have to wait. I am an amputee with spine injuries but I live a heart healthy life, so I guess i am just screwed for the next few days.

Crappiest phone company and customer service ever!Looking to find another land-line provider.

Review about: Frontier Communications Home Phone Service.

Reason of review: Poor customer service.

Preferred solution: Find another provider.


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Frontier Communications Verified Representative

Hello.I am very sorry to hear that your phone service is down.

If you need any further assistance with this issue, please send us an email to with the subject ATTN: Tim/Krystle so my team can help.-Krystle

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