Product: Frontier Communications Account Clear all filters (0 of 66 reviews match)
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We were Verizon customers...we were sold to Frontier.Not our choice, but it happen; without warning mind you. Just received their statement in the mail informing that we are now their customers. Shame on you Verizon, but I guess that's business. We aren't real people,...
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Frontier Communications Account
#861017
4 months ago everything was switched from Fios to Frontier communications with no warning or a letter stating that the merger was going to start happening. Existing Fios customers were stuck with no access to accounts and the process to setup a new account with...
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1.0
Product
Frontier Communications Account
I liked
  • When it was verizon
I didn't like
  • Frontier communications
#859006
I've spent 2hrs on the phone now being transferred from one department to another.This transition from Fios to Frontier has been a horrible experience. So much that I have even tried to cancel and was transfer to a different department. All I wanted to do was make...
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1.0
Product
Frontier Communications Account
#840268
My account was switched to Frontier when they bought Verizon Fios.Since then, my internet is extremely slow (when it works), and dealing with their costumer service is absolutely ridiculous. On Sunday (4/24/16), I was on the phone for OVER an hour trying to fix my...
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1.0
Product
Frontier Communications Account
I didn't like
  • Bad costumer service bad internet connection cable goes out
#837402
I cancelled my Verizon account when I found out they sold to Frontier and I received a bill from them!When I called and said I cancelled my account and therefore should not receive a bill. Rep said they do see I called but it only said I was checking my balance. Yes, I...
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1.0
Product
Frontier Communications Account
#836807
Frontier Communications is totally useless! I have apps on my phone that won't work anymore due to authentication errors with my provider (FC)! I've called several times & can't talk to anyone that knows what's going on & their English is so broken that I can't hardly...
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Anonymous
Anonymous

Just wait until you get your username and password figured out only to find that Fox Sports Florida is now gone because Frontier only streams FS1, FS2 and the Big East channel...

1.0
Product
Frontier Communications Account
I didn't like
  • Fox sports go and watch tbs apps
  • Very bad
  • Not working with my frontier credentials
#830582
I am one of the many many customers who were stunned to find out they were transferred to Frontier April 1.I have been trying to get some resolution to my account since last week. I was told our account would activate on the 8th. I called today. First, was on hold for...
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Product
Frontier Communications Account
#829191
Little did i know my cell service with AT&T was effected by the Frontier/Verizon fios.Tried over & over to create an id with them, complained over facebook as from the many other comments, calling was out of the question. I've nothing against jobs in other countries,...
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Product
Frontier Communications Account
#825552
Ah here we are.I never heard a thing about this switch coming, some people said mailers were sent out. Mailers? MAILERS?? From my ISP?? I logged into Verizon all the time, and the e-mail from them, not a peep.. I had even just ordered new HD Boxes from Verizon 2 days...
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Product
Frontier Communications Account
#822219
We were FORCED to swtich to these clowns yesterday, yeah April 1st.I tried to create an account to update all my APPLE TV devices and the website crashes.. NO I AM NOT A ROBOT, and while we are at it, NO I AM NOT A ***, on the phone now to switch to BRIGHTHOUSE...
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Anonymous
Anonymous

Out in California and basically same story website would not work to setup and create an account. Chat support was worthless, called in and the support agent was horrific! S...

1.0
Product
Frontier Communications Account
#821950