Product: Frontier Communications Bundle Clear all filters (236 of 236 reviews match)
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I subscribed a internet and TV Frontier package and they required a month in advance, the value was $106 that was deducted of my debit card to complete my request.They didn't showed up to do connect the service on the day that was scheduled for and, after two calls I...
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1.0
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Frontier Communications Bundle
#1138429
Closed out account moved end of June waited and called each month for them to send the boxes to turn back in the modular I had 2.First person spoke to said I had credit coming back and would be sent by card. Never got boxes or credit sent back. Now again I called in...
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Frontier Communications Bundle
#1129161
I move to a new develop community.At the moment they are the only cable internet provider. When I first sign with them they offer me a bundle of $88.00 with some change. At that moment I had to deposit $179.00 in order to get their services. That what in April. When I...
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1.0
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Frontier Communications Bundle
I didn't like
  • Offer one thing then bill you another
#1113880

Frontier Communications Bundle Review

#935401
1.7
Details
I am also trying to find out how I can sue Frontier Communications. Verizon fios overcharged me and sent me something statung they will fix it but Frontier just kept charging me 300 for service monthly evem though I signed up for 89.99 service bundle. Now my bill is $1730 and they are threatening to put it on my credit. If I could give them 0 star for review I would
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Frontier Communications Bundle Review

#864527
I have been on hold for an hour and a half waiting for a supervisor. My services went out for no reason. The customer service rep came on the line after an hour and informed me to try calling back another day. That she had yet to even speak to a supervisor
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Frontier Communications Bundle Review

#863257
1.0
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Northeren California frontier Internet and phone service is absolutely the worst service I've ever experienced. Poor customer service and unknowledgeable technicians. If you have any other choice in an Internet provider- take it! It's a guarantee that you will be very disappointed and continuously frustrated in Frontier!
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Frontier Communications Bundle Review

#862886
1.1
Details
Horrible, no reliability with internet or cable . Service tickets have an expected resolution date of almost a week. Bill inflation and mismanagement. If you go to Ruth Chris and order a $75.00 steak you expect that, not a microwave hot pocket . You expect me to pay almost $200.00 a month for barely basic cable and speeds slower and less reliable than weak LTE.
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I was quoted a locked in price for tv and internet for 2 years as well as promised a $150 amazon gift card but neither was honored!My charges went up considerably and never received the gift card. I've called in several times to be treated as if I'm lying on top of...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. I am sorry to hear that you are having an issue with your bill and that you have not yet received your gift card. If you need any further assistance with this issue, pl...

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Frontier Communications Bundle
#1093317
During the last week of FEBRUARY 2017, I had a Frontier Tech/Sales Associate come to my residence and offered me the opportunity to save some money by switching to Frontier from Spectrum, he asked to see my Spectrum bill and said he could get me the same service for...
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1.5
Product
Frontier Communications Bundle
#1091950
I recently called Frontier for a new quote on cable and internet.After about an hour on the phone with Christina, I got the quote to $50 a month with two DVR boxes. When I received the email from Frontier confirming my order. It said 65 a month. So I called back to...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. I am sorry to hear about the experience you had on the phone. If you need any further assistance with your order, please send us an email to AskFrontier@ftr.com with th...

1.2
Product
Frontier Communications Bundle
#1090651
Ive had frontier out to my home 6 times in the last 2 months.Ive been charged for additional data on my cell phone just to finish my college homework many weeks in a row. And Ive paid my frontier bill in full every month, even tnough Ive had no internet for...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. If you need any further assistance with your Internet service, please send us an email to AskFrontier@ftr.com with the subject ATTN: Tim/Krystle so my team can help. -K...

1.0
Product
Frontier Communications Bundle
#1085815
Cancelled service with Frontier on April 26th 2017 and had Spectrum services installed.After Spectrum services were installed I called Frontier to see where I return their equipment to. They said they would be sending boxes to return the equipment in. I sent the...
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Product
Frontier Communications Bundle
#1084809
I had o write this somewhere....this is the worst experience with service I have ever encountered. Almost every month without fail I have to call and dispute charges. This started over a year ago where they consistently charge me incorrectly. It is hard to believe a...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. If you need any further assistance with your bill, please send us an email to AskFrontier@ftr.com with the subject ATTN: Tim/Krystle so my team can help. -Krystle

Product
Frontier Communications Bundle
#1083833
I had three reps lie to me and tell me they were doing one thing when they in fact added charges and products I never ordered to my account.They did this because they received a commission or bonus for everything they added. Every time I called to cancel, the rep would...
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1.0
Product
Frontier Communications Bundle
#1083250