Manufacturer: Frontier Communications Category: Bundles Clear all filters (230 of 230 reviews match)
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Ive had frontier out to my home 6 times in the last 2 months.Ive been charged for additional data on my cell phone just to finish my college homework many weeks in a row. And Ive paid my frontier bill in full every month, even tnough Ive had no internet for...
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1.0
Product
Frontier Communications Bundle
#1085815
Cancelled service with Frontier on April 26th 2017 and had Spectrum services installed.After Spectrum services were installed I called Frontier to see where I return their equipment to. They said they would be sending boxes to return the equipment in. I sent the...
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Product
Frontier Communications Bundle
#1084809
I had o write this somewhere....this is the worst experience with service I have ever encountered. Almost every month without fail I have to call and dispute charges. This started over a year ago where they consistently charge me incorrectly. It is hard to believe a...
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Product
Frontier Communications Bundle
#1083833

Frontier Communications Bundle Review

#935401
1.7
I am also trying to find out how I can sue Frontier Communications. Verizon fios overcharged me and sent me something statung they will fix it but Frontier just kept charging me 300 for service monthly evem though I signed up for 89.99 service bundle. Now my bill is $1730 and they are threatening to put it on my credit. If I could give them 0 star for review I would
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Frontier Communications Bundle Review

#864527
I have been on hold for an hour and a half waiting for a supervisor. My services went out for no reason. The customer service rep came on the line after an hour and informed me to try calling back another day. That she had yet to even speak to a supervisor
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Frontier Communications Bundle Review

#863257
1.0
Northeren California frontier Internet and phone service is absolutely the worst service I've ever experienced. Poor customer service and unknowledgeable technicians. If you have any other choice in an Internet provider- take it! It's a guarantee that you will be very disappointed and continuously frustrated in Frontier!
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Frontier Communications Bundle Review

#862886
1.1
Horrible, no reliability with internet or cable . Service tickets have an expected resolution date of almost a week. Bill inflation and mismanagement. If you go to Ruth Chris and order a $75.00 steak you expect that, not a microwave hot pocket . You expect me to pay almost $200.00 a month for barely basic cable and speeds slower and less reliable than weak LTE.
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I had three reps lie to me and tell me they were doing one thing when they in fact added charges and products I never ordered to my account.They did this because they received a commission or bonus for everything they added. Every time I called to cancel, the rep would...
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1.0
Product
Frontier Communications Bundle
#1083250
Frontier Communications - From "No-contract" to Surprise 2-year agreement!
Called Frontier on May 1, 2017 to see what they had to offer and was given a price quote for service that included a bundled TV/Internet/Home phone.I asked multiple times if the price locked me into a 2 year agreement and was told that their promo for new customers...
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2.7
Product
Frontier Communications Bundle
I liked
  • Fast install
  • Tech support fast
I didn't like
  • On demand sometimes pixilated
  • 1st bill was much higher than quoted
  • Locked into a 2 year contract after being told there was none
#1076465
Wanted one dvr one set box for 2 tvs.Internet .Internet virus protection. Received Two dvrs after both or laptops crashed beyond repair was told their security bundle has nothing to do with the internet.has nothing to do with anything else from what we has seen in the...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. If you need any further assistance with your TV service, please send us an email to AskFrontier@ftr.com with the subject ATTN: Tim/Krystle so my team can help. -Krystle

Product
Frontier Communications Bundle
#1076292
I signed up for Frontier in February of 2017 when I moved into Davenport.When I signed up I was told that I would get phone, cable and internet for $100 for the 1st 6 months. Every month, I have had to call to speak with someone to adjust my bill and apply promo codes....
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Product
Frontier Communications Bundle
#1074377
My contract is ending and Frontier is offering me such a wonderful deal.I get to pay more than $700 a year for the same service they are offering a brand new customer. WOW that is such a great loyalty offer. After going through all the mess of the conversion from...
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1.7
Product
Frontier Communications Bundle
I liked
  • Internet speed and hd services
I didn't like
  • No loyalty to customers who have been with verizon frontier
  • Offer loyalty awards to some and not others
#1072399
5 months ago I switched from Charter Spectrum to Frontier Communications for internet and home phone because the information given by customer service lead me to believe that my bill, before taxes would be cheaper than I was paying Charter. What they failed to disclose...
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2.5
Product
Frontier Communications Bundle
I liked
  • Bundle package
I didn't like
  • Non disclosure of increased federal taxes
#1064794
Billing account number was changed by frontier i was unaware auto bill pay going to old account.Frontier said they would move last payment to new account and to call back in 2 days to make sure its done when I called back the supervisor told me that was a mistake and...
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1.0
Product
Frontier Communications Bundle
I didn't like
  • Customer service did not care about customer
#1064157