Frontier Communications Cable Tv Service Reviews

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I did not ask for this!!! Worse service ever, their staff doesn't even know what's going on all they wanna do is remotely troubleshoot the cable box then doesnt work so tell me i have to wait a few days., the new date they gave me of when my service will be working was may 21st, thats today, is 8 oclock at night and still nothing, so I'll call them back tomorro then they'll say they'll troubleshoot the box, it wont work so theyll give me...
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No one speaks English and they hang up on you if they do not like what you are saying. There are no 'supervisors' either. I was on hold for over 2 hours and then got "disconnected". I would not recommend Frontier to anyone looking for TV or internet for this reason alone. If you simply need your bill adjusted they refuse to help. It is almost like they are trying to get rid of accounts by screwing people over. Not to mention the Cable...
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1.0
I liked
  • Time warner cable
I didn't like
  • Picture quality
  • Customer service
  • Professionalism
#838073
My cable was installed last week. More than half of the channels didn't work because they were apparently not activated correctly. Then a couple of days later there was an error code, which was invalid when I tried to follow the instructions to correct it, leaving my tv screen black with no channels at all. In my quest to resolve my issues I was put on hold and hung up several times. I was told I would be called back by Obrian at extension...
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