Frontier Communications Dsl Internet Service Reviews

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Our internet has been unusable for three of the previous six days due to an unresponsive Frontier Domain Name Server (DNS).If you can get through to their tech support all the help you get is some guy who thinks that all you need to do is reboot your modem. These people are seriously incompetent. They can't solve a problem even when you tell them the exact error messages. I have over forty years of experience in Information Technology and I've...
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FrontierComCares

FrontierComCares Hello. We are here to help you. Please send us an email to AskFrontier@ftr.com with the subject ATTN: Tim/Krystle so my team can assist you with a resolution. -Krystle

Wanted dsl internet. FC said it could do at my residence after checking address. For a few dollars more, it would bundle land line phone service, which i didn't really need. Two weeks later it said it could not provide dsl but did provide a bill for full price land line. I could not cancel this land line service because FC's customer service is designed to obfuscate and prevent any paper/conversation trail. I told three different reps to...
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FrontierComCares

FrontierComCares Hello. I am very sorry to hear about this billing issue. We can certainly look into what is going on and assist with a resolution. Please send us an email to AskFrontier@ftr.c...

Frontier Communications not only has very poor internet service but has overcharged people for this poor service. They have created billing issues by over-charging (stealing) people for services they were not providing. Many customers have complained about not getting any of their money back when they've been overcharged. I've been fighting with Frontier about my overcharged bills for over a year now and they will not fix the problem. The...
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FrontierComCares

FrontierComCares Hello. We are here to help you. Please send us an email to AskFrontier@ftr.com with the subject ATTN: Tim/Krystle so my team can gather some additional information and assist ...