Product: Frontier Communications Dsl Internet Service Clear all filters (19 of 19 reviews match)
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DSL....no other option for my area. Frontier is the only Internet service provider in my area. I pay $30.00 + fees for 3.0 mbs.. Other customers with 100.0 mbs pay $30.00 + fees. 97 mbs difference, same price. Hmmmm. The Internet cuts off DAILY since the switch. We...
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1.1
Product
Frontier Communications Dsl Internet Service
I liked
  • Most of the staff have been trying to help
I didn't like
  • Internet completely stops working daily
#1194890
For well over a decade I have suffered the abuse of the strangling monopoly Frontier Communications has had on my market.With three voice lines and my business DSL with 6 static IPs I was paying Frontier Communications $450.00 per month. (That's nearly 6 BIG ONES a...
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1.1
Product
Frontier Communications Dsl Internet Service
I didn't like
  • Quality customer commitment service value choice
#1140076
VERY long story but I've kept "detailed" records with my Frontier Communication conversations (I submit a letter each month when I pay my bill) & after being "stood up" again last month have made it a personal vendetta to research a Class Action Law Suit & do...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. We are here to help and would like to assist you with your Internet concerns. Please send us an email to AskFrontier@ftr.com with the subject ATTN: Tim/Krystle. -Krystl...

Anonymous
Anonymous

You do realize that bills and payments are not processed by people, they are automated. Therefore anything you send in with your bill is not seen by a person.

1.0
Product
Frontier Communications Dsl Internet Service
#1075230
I had 2 accounts with Frontier - both with POTS and dsl. Reliability was not what I call of the highest caliber. We had an outage about once every other month and it took them 3-4 days to repair. Sometimes the problem was local and sometimes regional. They could not...
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1.1
Product
Frontier Communications Dsl Internet Service
I liked
  • That i sometimes have internet
#1065503
I have had frontier for three years now, because it is the only service provider i can get.Now the problem is at least five times a day i have to reset my router. I have called a countless number of times my biggest issue is nobody has given a clear answer to why. Even...
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1.5
Product
Frontier Communications Dsl Internet Service
#1055139
Frontier Communications - Internet quality horrible
Internet constantly drops connection all day every day.I pay for a package which is suppose to provide around 5mbps. My connection averages .6 mbps download speed. Absolutely useless but frontier is the only provider in my area. When you call for a repair tech average...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. We are here to help and can assist you with your Internet service. Please send us an email to AskFrontier@ftr.com with the subject Pissed Consumer. -Krissy

1.2
Product
Frontier Communications Dsl Internet Service
#1047194
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Frontier Communications Dsl Internet Service Review

Worst dsl internet ever, disconnects every few minutes. Just typed long explanation and when submitted said wifi disconnected. Lol what am i paying for?
1.0
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Frontier Communications Dsl Internet Service
#1022358
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Frontier Communications Dsl Internet Service Review

Terrible service, my DSL has 1MBPS! That's the slowest service available! Complained to Frontier and they said, too bad!
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Frontier Communications Dsl Internet Service
#1013450
Lost internet service on Monday, called Tuesday and was informed router was bad and new one would be delivered that Thursday.Called Friday and was told I had been lied to by first representative and no router order had been placed but tech was supposed to bring new...
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2.7
Product
Frontier Communications Dsl Internet Service
#1011904
I am currently and have been for years paying for 3GB DSL speed and getting less than 1GB speeds, Northern MN. Is there a suit filed in MN??? The Frontier Linesman and Techs have all been out to check the lines and they stated that the operating system cannot handle...
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1.2
Product
Frontier Communications Dsl Internet Service
I didn't like
  • Delivery of product
#985570