Manufacturer: Frontier Communications Category: Internet Services Clear all filters (15 of 15 reviews match)
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I have had frontier for three years now, because it is the only service provider i can get.Now the problem is at least five times a day i have to reset my router. I have called a countless number of times my biggest issue is nobody has given a clear answer to why. Even...
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1.5
Product
Frontier Communications Dsl Internet Service
#1055139
Frontier Communications - Internet quality horrible
Internet constantly drops connection all day every day.I pay for a package which is suppose to provide around 5mbps. My connection averages .6 mbps download speed. Absolutely useless but frontier is the only provider in my area. When you call for a repair tech average...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. We are here to help and can assist you with your Internet service. Please send us an email to AskFrontier@ftr.com with the subject Pissed Consumer. -Krissy

1.2
Product
Frontier Communications Dsl Internet Service
#1047194
Lost internet service on Monday, called Tuesday and was informed router was bad and new one would be delivered that Thursday.Called Friday and was told I had been lied to by first representative and no router order had been placed but tech was supposed to bring new...
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2.7
Product
Frontier Communications Dsl Internet Service
#1011904

Frontier Communications Dsl Internet Service Review

#1022358
1.0
Worst dsl internet ever, disconnects every few minutes. Just typed long explanation and when submitted said wifi disconnected. Lol what am i paying for?
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Frontier Communications Dsl Internet Service Review

#1013450
1.0
Terrible service, my DSL has 1MBPS! That's the slowest service available! Complained to Frontier and they said, too bad!
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Frontier Communications Dsl Internet Service Review

#935730
I'm looking for a class action lawsuit against Frontier in Ohio. Our service hasn't worked for months. They refuse to fix it, won't give our money back. I don't understand how they're in business.
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I am currently and have been for years paying for 3GB DSL speed and getting less than 1GB speeds, Northern MN. Is there a suit filed in MN??? The Frontier Linesman and Techs have all been out to check the lines and they stated that the operating system cannot handle...
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1.2
Product
Frontier Communications Dsl Internet Service
I didn't like
  • Delivery of product
#985570
Wide spread outage with no immediate response
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. I am sorry to hear your service are down. We are here to help and can certainly take a closer look into what is going on. Please send us an email to AskFrontier@ftr.com...

1.0
Product
Frontier Communications Dsl Internet Service
#982504
Service goes out often.Generally evenings are hit and miss even tho I'm paying for higher speed. When it goes completely out which is often, it takes days to a week to get someone to come out. This time request grouped with others and tech said it fixed. Because of...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. I am sorry to hear about the experience you have had with your service. We are here to help you. If you are needing any assistance, please send us an email to AskFronti...

1.0
Product
Frontier Communications Dsl Internet Service
#966908
I have a sign on my car that says Frontier Communications is not worthy of anyone's business and I clearly tell all of the new residents moving into the area to not use them. Many of my neighbors are still having issues. Once I'm done paying this bogus bill off, I'm...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. I am sorry to hear about the experience you have had with the transition. We are happy to help you resolve any issues you may have. Please send us an email to AskFronti...

1.0
Product
Frontier Communications Dsl Internet Service
#962774
Complete and utter garbage.We spend more time resetting the modem/router than we do online. Weve called many times about this issue and simply recieve the run around from all levels of their staff.Absolutely avoid this company, horrible service and abysmal customer...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. I am sorry to hear about the Internet issues you have been experiencing. We are here to help you and would like to take a closer look into what is going on. Please send...

1.4
Product
Frontier Communications Dsl Internet Service
#956549
Our internet has been unusable for three of the previous six days due to an unresponsive Frontier Domain Name Server (DNS).If you can get through to their tech support all the help you get is some guy who thinks that all you need to do is reboot your modem. These...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. We are here to help you. Please send us an email to AskFrontier@ftr.com with the subject ATTN: Tim/Krystle so my team can assist you with a resolution. -Krystle

Product
Frontier Communications Dsl Internet Service
#952032
Wanted dsl internet. FC said it could do at my residence after checking address. For a few dollars more, it would bundle land line phone service, which i didn't really need. Two weeks later it said it could not provide dsl but did provide a bill for full price land...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. I am very sorry to hear about this billing issue. We can certainly look into what is going on and assist with a resolution. Please send us an email to AskFrontier@ftr.c...

Product
Frontier Communications Dsl Internet Service
#929503