Product: Frontier Communications Fios Bundle Clear all filters (0 of 112 reviews match)
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I usually do not file complaints, but this has been the most frustrating process ever.Canceled service with Frontier 09/29/2017 and have returned all equipment, but I still get letters that I am past due and they will send me to collections. I have spent hours and...
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Product
Frontier Communications Fios Bundle
#1184294
I've been trying to get my cable bill lowered several times.It gets lowered for maybe a few months, then back up it goes. This last experience I called to tell the Rep I thought $182.00 +/- is way too high. She put together another package that lowered the bill to...
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1.3
Product
Frontier Communications Fios Bundle
I didn't like
  • Reps have no idea about their job or products
  • Super slow speed internet
#1144900
Once again Frontier lied to me and provided horrible support.Every time I call them they promise to help me and always screw up my billing and services. They are poor untrained customer service and technical support. I really feel sorry for anyone working for the...
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Anonymous
Leon DiJusticia

For well over a decade I have suffered the abuse of the strangling monopoly Frontier Communications has had on my market.With three voice lines and my business DSL with 6 stat...

2.0
Product
Frontier Communications Fios Bundle
I liked
  • Features
  • Internet speed
  • Quality of picture
I didn't like
  • Pricing too high
  • Lack of knowledge by employees
  • Poor untrained technical service
#1139561
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Frontier Communications - Frontier bait and switch

I ordered new service from Frontier and the residential Service order contract I signed and agreed to stated my monthly bill was going to be $115 a month. It turned out to be closer to $145 per month after all the junk fees. I cancelled prior to paying first bill and now being forced to pay early termination fees.
Product
Frontier Communications Fios Bundle
#1125367
We were quoted $110.98 for phone, internet (75/75), and Ultimate TV.The first bill we received was $422.57. Many hours on the phone trying to get the issue resolved went nowhere, even though they were able to pull the quote up on the notes. We were told many excuses,...
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2.6
Product
Frontier Communications Fios Bundle
#1115570
Also the transition from Verizon Fios to Frontier was terrible as well. It wasn't seem-less and painless as they said it would be its just been full of headaches and problems since. I often wonder why I pay them to provide me with mediocre service. Also they didn't...
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Product
Frontier Communications Fios Bundle
#1112237
In June 2017 I received a flyer at my home from Frontier.It offered triple play for 60 a month for 6 months and 90 a month for the next 18 months there was no contract an startz was included for free for two years. I called the number and they told me the channels...
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Product
Frontier Communications Fios Bundle
#1094485
We are moving from our home in Keller, TX and called to disconnect our cable and internet service Aug.10th. We were informed that we would continue to be billed until the end of the month 8/31, even though we will have vacated the address and will not be using the...
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1.1
Product
Frontier Communications Fios Bundle
#1082313
My husband passed away, and fios was under his name when try to stop service, they tell me i cant close it because im not on the account. So i sent two faxs of my husbsnd death certificate, they stll take my money with automatic payments. When call them they say my...
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Anonymous
Anonymous

I'm very sorry for the loss of your husband.Unfortunately, you have mishandled this situation.You should have begun a paper trail immediately upon his passing.There is, absolu...

Product
Frontier Communications Fios Bundle
#1077781
I am sick and FRUSTRATED in the fact that corporations force customers to "bundle" services you dont even need!!!!I am paying $45+ a momth for phone and voice service i dont use! If you want just tv and internet? You end up paying almost $200 a month!!!! Im soooooo...
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1.0
Product
Frontier Communications Fios Bundle
#1073479