Product: Frontier Communications Fios Cable Tv Service Clear all filters (3 of 3 reviews match)
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Frontier Communications - Fios Cable Tv Service Review from Orlando, Florida
Tampa, FL.From the second they took over Verizon Fios, it's been a disaster. Customer service is completely clueless and the website and self-serve phone services do not function. I have been without most of my on demand services since the Verizon conversation. The...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Good evening,We certainly apologize for the trouble you've had so far and would like to offer our hand in assistance. If you're still having trouble with service or billing m...

h.kitchener
h.kitchener

You made a mistake in going with auto pay. Why would you do that? Never allow someone to automatically take money from your bank account. Stop that immediately and cancel Fron...

1.0
Product
Frontier Communications Fios Cable Tv Service
#907302
I have lost some of my free movies on demand and some networks on demand , also my feature to block incoming calls.It has been more that a month , I have call customer service and still no results, many of my friend has cancel frontier and gone with bright house, why...
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Product
Frontier Communications Fios Cable Tv Service
#843534
Two weeks ago FIOS TV channels became pixelated or did not work at all.Technician was supposed to show one week later (!!!) and did not show up. Called me and left voice message saying the Internet (NOT TV) services had been fixed and if my problem continues to call...
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1.0
Product
Frontier Communications Fios Cable Tv Service
I didn't like
  • Very bad customer service
  • Being lied to about services quality
  • Lack of knowledge by employees
#843424