Manufacturer: Frontier Communications Category: Tv Services Clear all filters (3 of 3 reviews match)
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I never had a problem with my Verizon FiOS TV and Network equipment or billing.Since Frontier bought the network and I was forced to accept them because there is no other choice for my area, I have had NUMEROUS issues. They have the absolute WORST customer care. Your...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Good afternoon, I'd like to have my team investigate these billing discrepancies and see what's going on. Can you send an email to askfrontier@ftr.com with the subject of ATT...

1.0
Product
Frontier Communications Fios Dvr Tv Service
#989164
A few months after Frontier took over I got a bill from them for over $700.I had ended my service with Verizon about a month before Frontier took over. I called Frontier and after the incredibly long wait I finally got someone who was able to see that I did not owe...
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Anonymous
Anonymous

I paid my bill, have a canceled check and they say I still owe them. Sent them copies every day for 2 weeks and they still bill me. I will join your lawsuit! Five months and c...

FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Good afternoon,I'd like to have my team take a look at those bills and find out where the mistake is being made. Please send us an email directly at askfrontier@ftr.com with ...

1.0
Product
Frontier Communications Fios Dvr Tv Service
#969898
Rated 1 out of 10.Like many after the disastrous transition from Verizon to Frontier, I've had problems since that have gone unresolved. Firstly, the Frontier phone service doesn't have the same select call forwarding & simultaneous ring features that Verizon did that...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. I am sorry to hear about your phone and TV service issues. We are here to help. Please send us an email to AskFrontier@ftr.com with the subject ATTN: Tim/Krystle so my ...

1.2
Product
Frontier Communications Fios Dvr Tv Service
#939854