Manufacturer: Frontier Communications Category: Tv Services Clear all filters (2 of 2 reviews match)
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A few months after Frontier took over I got a bill from them for over $700.I had ended my service with Verizon about a month before Frontier took over. I called Frontier and after the incredibly long wait I finally got someone who was able to see that I did not owe Verizon any money before the Frontier takeover. They could not explain where the $700 charge came from but refused to cancel it. Instead a month later I get another bill and that...
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Anonymous

Anonymous I paid my bill, have a canceled check and they say I still owe them. Sent them copies every day for 2 weeks and they still bill me. I will join your lawsuit! Five months and c...

FrontierComCares

FrontierComCares Good afternoon,
I'd like to have my team take a look at those bills and find out where the mistake is being made. Please send us an email directly at askfrontier@ftr.com w...

Rated 1 out of 10.Like many after the disastrous transition from Verizon to Frontier, I've had problems since that have gone unresolved. Firstly, the Frontier phone service doesn't have the same select call forwarding & simultaneous ring features that Verizon did that allowed you to preset the schedule time frame with up to 3 #s and monitor/change online from anywhere. There's so simultaneous service. I have to forward and unforward calls by...
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FrontierComCares

FrontierComCares Hello. I am sorry to hear about your phone and TV service issues. We are here to help. Please send us an email to AskFrontier@ftr.com with the subject ATTN: Tim/Krystle so my ...