Frontier Communications Fios Quantum Tv Service Reviews

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I have made at least 6 calls to frontier because I keep experiencing the same problem.My tv continues to pixelate in the afternoon. The last tech came out on August 12,2016 and worked on my connection. He checked the big white box in my closet and saw that the red video light was red and that it should never be red. No one at frontier can tell me why the light is red and no one has been able to fix my problem. My tv was been pixelating for the...
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FrontierComCares

FrontierComCares We can definitely help you with that Dolores, Can you send us an email directly at askfrontier@ftr.com with the subject of ATTN Tim/Krystle so we can get started?
~STA

" In response to receiving the mailer, and seeing an ad about Frontier's new DVR, the Quantum, I contacted Frontier Communications on 3 June to inquire about returning to a Frontier "Triple Bundle" package by adding FIOS TV service and a Quantum DVR. The Frontier representative I talked with explained what packages/promotions were currently available. The one which would include the Prime TV package I wanted, he said would cost about $137 per...
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Anonymous

Anonymous THey came to my door in July...84.99 was my deal. First bill was 567.00! Called they said no such deal, I told them I have a copy of the contract...they said those people dont...

Charaz8-0-9_un.done

Charaz8-0-9_un.done I have received a very encouraging email from Frontier that is very positive. My billing account is awry with many changes that need to sorted out. The next billing cycle wi...

1.4
I didn't like
  • False advertising
  • Not honoring their offer in mailer
  • Agreement of service not honored
My contract was expiring soon so I called Frontier for a new rate. I was quoted by Scott at their customer support $86.28 per month for a one year contract, with all services staying the same.This was on 8/3/16 at around 10:am, confirmation # 064124211. Effective start date was 8/5/16. Two days later I receive a bill for $152. I called Frontier at 877-433-3808 ext 0137 (Jenny), her supervisor said they would check a recording of the call and...
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FrontierComCares

FrontierComCares Hello Ken, I would be more than happy to take a deeper look into this for you. It sounds like a statement may have generated prior to the changes for the new rate took effect....

Frontier is the most worse cable company in the world since april 1st here in tampa fla verizon fios sold out to frontier our movie package is lost no programing we have quantum fios t.v.50/50 and we suppose to be able to record up to 6 shows now 2 shows recording is a dvr conflict trying to talk to custumer service there phone lines not even clear being transfered to different people trying to get credit toward my bill OMG!! ITS A HASSLE!!...
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