Product: Frontier Communications Fios Quantum Tv Service Clear all filters (5 of 5 reviews match)
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Cancelled my service before next billing cycle.Get a bill in the mail i called costumer service and they told me that it was an equipment fee and to send the equipment in so i did. Costomer service then told me we had a zero doller balance. Went on with life come to...
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1.0
Product
Frontier Communications Fios Quantum Tv Service
I didn't like
  • Frontier is the worst company on the planet
  • Teribble nightmare
#1103053
I have made at least 6 calls to frontier because I keep experiencing the same problem.My tv continues to pixelate in the afternoon. The last tech came out on August 12,2016 and worked on my connection. He checked the big white box in my closet and saw that the red...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

We can definitely help you with that Dolores, Can you send us an email directly at askfrontier@ftr.com with the subject of ATTN Tim/Krystle so we can get started?~STA

1.1
Product
Frontier Communications Fios Quantum Tv Service
#923209
" In response to receiving the mailer, and seeing an ad about Frontier's new DVR, the Quantum, I contacted Frontier Communications on 3 June to inquire about returning to a Frontier "Triple Bundle" package by adding FIOS TV service and a Quantum DVR. The Frontier...
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Anonymous
KRIS h123456

THANKS FOR THE HEADS UP.

Anonymous
Charaz8-0-9_un.done

After trying to work the issues as laid out in in my August 31 2016 posting, I have finally given up. I have cancelled my FIOS TV with Frontier, even though I will have to pa...

1.4
Product
Frontier Communications Fios Quantum Tv Service
I didn't like
  • Not honoring their offer in mailer
  • Agreement of service not honored
  • False advertising
#910974
My contract was expiring soon so I called Frontier for a new rate. I was quoted by Scott at their customer support $86.28 per month for a one year contract, with all services staying the same.This was on 8/3/16 at around 10:am, confirmation # 064124211. Effective start...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello Ken, I would be more than happy to take a deeper look into this for you. It sounds like a statement may have generated prior to the changes for the new rate took effect....

Product
Frontier Communications Fios Quantum Tv Service
#898349
Frontier is the most worse cable company in the world since april 1st here in tampa fla verizon fios sold out to frontier our movie package is lost no programing we have quantum fios t.v.50/50 and we suppose to be able to record up to 6 shows now 2 shows recording is a...
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1.0
Product
Frontier Communications Fios Quantum Tv Service
#829063