Frontier Communications Fios Tv Service Reviews and Complaints
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Resolved: Stay away. Poor customer service. | Frontier Communications
Update by user Dec 13, 2019
After contacting that FCC and registering a complaint. Frontier quickly refined money's paid and credited my account for any future charges. Got a personal phone call from customer service explaining what they were doing to correct the issue
Original review posted by user Nov 13, 2019NHL center ice was auto renewed and was not notified until my bill arrived. Called and cancelled center ice package. Frontier stated it would pro rate the bill to the cancelation date. The next months bill arrived, no credits and another installment due. Called them and was told I would have to pay for the full season no mater that I canceled the sports package. Gonna get a lawyer on this on. Super pissed off.
- Poor customer service
Trouble with fios tv on and off since August 2016 | Frontier Communications
Frontier Communications Scam Still
- Mobile app doesnt work
- Difficult to get to a real person to talk to
- Customer service
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