Product: Frontier Communications Home Phone Service Clear all filters (0 of 59 reviews match)
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after years of service at the same number our service was suspended. We were told to fill out a new terms and conditions contract and that it would take 24 hours to resume service. We have had this acct 860-873-1116-0506885-5 for years. I need phone service now. There...
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RaspyMink520
RaspyMink520

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Product
Frontier Communications Home Phone Service
#1394382
Cannot hear anything on my land line due to terrible static (there isn't cell service in my area (drift less area)). Per Frontier customer service, I cannot have anyone even look at the line for repair for 11 days. I have no phone communication capability for nearly 2...
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Product
Frontier Communications Home Phone Service
#1370208
Frontier Communications - Billing fraud
Our home telephone service (landline) was canceled in February with zero balance (service termination on March 6th). Frontier Communications continues to charge at a much higher rate than the previous plan. Following numerous calls, time off from work to call, the...
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Anonymous
Daniel McCarthy

This is false, unsubstantiated, libelous cyber-smear against Frontier Communications, Inc. - Daniel McCarthy

Product
Frontier Communications Home Phone Service
#1332763
Every month overcharged. No accountability. several times filed with Az Corp commission complaints dept. to no avail. This is rotten and unfair. They know my number and even 20 minutes after disconnection after being placed on hold for 22 minutes, they don't call back....
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Product
Frontier Communications Home Phone Service
#1317035
yes alot no call backs on what is being done very poor follow up need this fixed have called more then several times get no help only two call backs with no information on problem and when it will be fixed local distric manager was sent e-mail from your help center and...
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1.0
Product
Frontier Communications Home Phone Service
I didn't like
  • No concern for customer
  • Anything just plain bad service
  • Bad costumer service bad internet connection cable goes out
#1302685
He uses it about once a month and Frontier charges $45 a month! I applied for lifeline service, it took 3 times and a complaint to the PUC to get Frontier to order a lifeline application. Several months after getting lifeline it was cancelled for some reason. I can...
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Product
Frontier Communications Home Phone Service
#1296072
Opened my fourth service ticket for noise/static on my landline phone. Never hear a word from service tech but when I check on ticket to see what if anything has done, tech closes ticket and says left message for customer. What a LIAR!! I've been in the service...
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Product
Frontier Communications Home Phone Service
#1195687
Cancelled service and was quoted an amount as my final bill by the representative. Turns out the amount the representative quoted was wrong and I ended up overpaying on my account. Had to wait 90 days for a refund. The refund came and it was a Citibank debit card with...
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Product
Frontier Communications Home Phone Service
#1120478
My mother needed to switch to Spectrum to bundle services and save money (she's 93).Frontier was informed that she was switching, they NEVER told us that there would be a $200 penalty even though at least two or three phone calls were made to Frontier to discuss the...
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1.0
Product
Frontier Communications Home Phone Service
I didn't like
  • How they inform customers of penalties
#1115848
Dial tone missing on land line intermittently for over 2 weeks now.Frontier seems unconcerned about the problem. If they weren't a monopoly in my neighborhood, I'd switch to a better provider. Sometimes the land line drops calls and stays dead for hours. Sometimes it's...
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Product
Frontier Communications Home Phone Service
#1097298