Frontier Communications Home Phone Service Reviews and Complaints
Frontier Communications in Palm Springs, California - Didn't provide what we asked for...
Update by user Sep 25
When I called on Monday I sat n hold for over 2 hours and finally gave up and went to bed. Called back Wednesday and was told I had the best package I could get even though I know others who are paying much less.
Original review posted by user Sep 25When I received my last bill I saw that it increased...
- Hours on the phone with no resolution
Update by user Sep 11
I have spoken to 7 different representatives in the past two weeks. There is no way to get anything resolved. Each time they say they will work on it or call back when I get a bill or they cannot do anything and will refer it to a supervisor and finally a promise to...
- Worst experience i can imagine
Update by user Aug 20
this Company is the worse on earth. I had made my appointment for internet connection, waited 3 weeks, they never showed up. They did not care, they lied to me when I call mentioning they were on their way......at the end they told me they could not service my...
- Entire company so far
- Lack of service repair
- Wasting my time and money
Frontier Communications in Southlake, Texas - No Regard for Customers
Update by user Apr 11
We unexpectedly got service again on our phone. Now it is a battle to try to get the money back for a month of no service.
Called Frontier and talked to a rep. They said they would send an e-mail that day to let us know how to change our bill so that we pay just for...
Frontier Communications in Hazard, Kentucky - No repair has been made in over a week
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