Playa Del Rey, California
1 comment
Not resolved

So far nothing but problems!im getting billed for service that i didn't get!

i requested a change of address and my services to be installed in my my home and they scheduled my appointment 2 weeks later then they never showed up for the following 11 days they finally said that where I moved to it's no service available so they have to cancel my account after i only had service for 2 months and i got charge over $200 in installation fees.

I STILL GOT CHARGED FOR THE FULL MONTH I WAS WITHOUT SERVICE WHEN I MOVED OUT OF MY OLD ADDRESS.UNBELIEVABLE!!!!!

Review #892922 is a subjective opinion of a user.

1.0
Reliability
Billing Practices
Customer service
Discounts and Special Offers
Price Affordability
Coverage Area
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Diversity of Products or Services
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Style and Design
Reason of Review / Monetary Loss Problems with payment / Not specified
Preferred solution Not specified

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FrontierComCares
Frontier Communications Verified Representative
I would be more than happy to help get this straightened out for you.
Can you please email me at AskFrontier@ftr.com with your account number, contact number and a copy of your post? Please place "ATTN: Christina" in the subject line so I don't miss your message!
-Christina

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