Frontier Communications Installation Review from Playa Del Rey, California

426 of 1549 Frontier Communications reviews

So far nothing but problems!im getting billed for service that i didn't get!

i requested a change of address and my services to be installed in my my home and they scheduled my appointment 2 weeks later then they never showed up for the following 11 days they finally said that where I moved to it's no service available so they have to cancel my account after i only had service for 2 months and i got charge over $200 in installation fees.

I STILL GOT CHARGED FOR THE FULL MONTH I WAS WITHOUT SERVICE WHEN I MOVED OUT OF MY OLD ADDRESS.UNBELIEVABLE!!!!!

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Reason of review:
Problems with payment
Product or service
Review category
Telecommunications
review #892922
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426 of 1549 Frontier Communications reviews
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FrontierComCares

Aug 02 #1193645 Fort Wayne, Indiana, United States

Frontier Communications verified representative

I would be more than happy to help get this straightened out for you.
Can you please email me at AskFrontier@ftr.com with your account number, contact number and a copy of your post? Please place "ATTN: Christina" in the subject line so I don't miss your message!
-Christina

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