Product: Frontier Communications Internet Installation Clear all filters (0 of 39 reviews match)
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We scheduled Frontier to install fios internet and tv some time ago. They finally made it out to our home today only to refuse to install. There was a concern about painters in our home. Beware, Frontier will not work if painters are around... This seems like a short...
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Frontier Communications Internet Installation
#1377506
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Frontier Communications - Horrible service

I have been paying for service for 3 months since I moved and no one has shown up to install the internet. Absolutely no excuse
1.2
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Frontier Communications Internet Installation
#1366372
I was confirmed on the telephone, gave all my personal information, was given a confirmation number for a work order today between one and five today September 7th 2018 Just called to make sure you were coming and was told i was not confirmed and had to fill out an...
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Frontier Communications Internet Installation
#1349331
For the past two weeks I've been trying to upgrade my internet. I have one person tell me I can get 45mbps, I make an appointment. No show. No phone call. Call again Im told they don't understand I should be able to get 120mbps. Make order again and I get a call day...
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Frontier Communications Internet Installation
#1252561
I signed up for Frontier internet March 10 and received an email same date with order # 070759450 that a tech would be a my home Fri March 16 between noon and four. No one showed. Called 800 number and got someone in Georgia, he told me Frontier never schedules until...
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1.0
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Frontier Communications Internet Installation
#1215249
I spoke to rep to have internet turned on. He waived the $75 install fee because there was nothing to install, but as a curtesy he would have the tech come out and ensure everything was working properly. The tech called 2.5 hrs after his "window of time" at 7:30pm and...
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1.0
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Frontier Communications Internet Installation
I didn't like
  • Customer service and sales practise
#1155904
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Frontier Communications - System and hardware look good but don't work

4th day since the installation. Out of service more than in service. Just cannot depend on this company.
1.3
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Advertised vs Delivered
Customer service
Price Affordability
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Value for money
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Frontier Communications Internet Installation
#1144560
I was finally going to have internet service after being in my place almost two months. I took off work to be home so I could meet the installer. After the install day had nearly past, I called to see when the installer would actually be there and was told there was...
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1.0
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Frontier Communications Internet Installation
#1136360
I contacted Frontier to order Internet service. When on the phone with them I confirmed several times the cost of the service and that there was no contract. Once they sent an e-mail to confirm the install date there was a link to: GENERAL RESIDENTIAL SERVICE TERMS AND...
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Frontier Communications Internet Installation
#1123938
Zero stars is the correct rating if i could give it.This is by far the worst company i have ever had to deal with.I suggest avoiding them at all costs, "you get what you pay for" definitely rings true. After 2 weeks, 15+ phone calls, and hours spent on hold I ended up...
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Frontier Communications Internet Installation
#1116979