Product: Frontier Communications Internet Service Clear all filters (353 of 353 reviews match)
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Had internet, TV, and phone service issues.Long story sort, spent hours rebooting and on phone with tech support. Needed new box eventually but still had problems. Wi-fi drops all over house for several seconds at a time disrupting streams and VPN connectivity. Even in...
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1.1
Product
Frontier Communications Internet Service
I didn't like
  • Communication
  • Product
  • Billing practices
#1178058
I contacted frontier since they came and installed their stuff.I called almost every day for the first three weeks then I started giving up now I only call about every other week but the problem still exists we have no Internet anytime you want to go on the Internet...
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1.7
Walkersville, West Virginia
Product
Frontier Communications Internet Service
#1177211
HELLO, MY NAME IS ADAM JORGENSEN, I SIGNED UP FOR A SPECIAL ON INTERNET IN JUNE OF 2017, FOR 60.00 FOR THE FIRST 6 MONTHS AND 70.00 A MONTH AFTER THAT.I CALLED IN AFTER TO LET THEM KNOW PART OF MY HOUSE WAS NOT GETTING CONNECTION, THEY SOLD ME ON A ROUTER FOR 3 MONTHLY...
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Product
Frontier Communications Internet Service
#1174815
We have internet service with you.When we noticed that our service kept dropping sometimes over 50 times in a single day. Sooo we called to ask how you can fix this. Well you sent out a technician who did absolutely nothing but talk on the phone with his daughter, ex...
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Anonymous
jack

Frontier doesn't hire felons, and they drug test regularly. Sounds like he may be one of these cultural enrichment diversity non citizens from Mexico. Apparently Mexico didn'...

Anonymous
William

Great idea.Continue to raise stink about the serviceman, he gets fired, and has nothing to do but seek retribution against those who "caused" it.You are playing with fire for ...

1.1
Product
Frontier Communications Internet Service
#1167447
Frontier Communications will not provide service as advertised on their website. https://internet.frontier.com/d/plans-pricing.html Service rep told me plan was not available to my specific address (apt #) and tried to forward me to Centurylink ($45.00 dsl) after...
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Anonymous
Bill Rodriguez

They are always changing the monthly charges without notice,and do not care to give a satisfactory answer. What a lousy company.

1.0
Product
Frontier Communications Internet Service
I didn't like
  • Attempt to transfer me to centurylink misrepresenting facts
#1165107
when you call in they give you one price and than EVERY MONTH the bill keep getting.They do not send you a email conformation or mail you any contracts. HOW can you be in a contract if you don't sign anything (a contract)??? How can you be held to something that you...
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Anonymous
Bill Rodriguez

That happened to me for the last 3 months. What a ripoff....

1.0
Product
Frontier Communications Internet Service
#1161645
Frontier is the absolutely worst cable company that I have ever dealt with.The sales people will tell you anything to get you to sign up. I was quoted a ridiculously low price for service and was guaranteed that was what I would get. Needless to say when the first bill...
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1.0
Product
Frontier Communications Internet Service
I didn't like
  • Did not honor price quoted
#1161114
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Frontier Communications - Internet is down

My internet is down right now. I’ve tried to reboot, but it’s not working! I live in Kennewick, Washington. I wonder how many others don’t have internet right now.
1.0
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Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Value for money
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Website
Product
Frontier Communications Internet Service
#1146598
I feel as though I was in another world on frontier internet.Fake images and harassment, images of what appear to be my stolen car rubbed in my face. Constant pestering and mocking my every action or words. Malware, spyware and everything from look alike presidents and...
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Product
Frontier Communications Internet Service
#1145744
After Florida was hit with storm tropical Irma,I was with out internet services out service for over a week from bright house, I contacted Frontier to set-up internet service, few days later an technician came out and installed service and wifi worked for tree hours,...
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1.0
Product
Frontier Communications Internet Service
I liked
  • Getting rid of frontier
I didn't like
  • No internet
  • Price promises and lies
  • Working for few hours
#1135935