Product: Frontier Communications Internet Service Clear all filters (363 of 363 reviews match)
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So I'm moving out of my rental on the 14th of the month which is a Sat and ask to have my service disconnected on Monday the 16 since i was told they can not do it on a weekend. Seriously? OK, whatever, i'll deal with the couple extra days, so i thought. After thinking...
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Frontier Communications Internet Service
#1225605
I have been a customer of Frontier for about 10 years.When I signed up my service was excellent. However, that is no longer the case. I have continuous drops, which makes it difficult to utilize my computer. I have had service reps out too many times to count. They...
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1.0
Product
Frontier Communications Internet Service
I didn't like
  • Poor value for the price
#1216189
Bluntly FRONTIER= THIEVES! I CALLED DISCONNECTED INTERNET SERVICE!! called BACK TO FRONTIER ASK HOW I GET MY REFOUND - MY BILLING CYCLE WAS FROM MARCH 18 TO APRIL 19 2018; ONLY ONE DAY PASS THE SERVICE CYCLE. I WAS TOLD THAT "NO REFOUD" THAT I HAVE TO COMPLETE WHOLE...
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1.4
Product
Frontier Communications Internet Service
#1215120
And they are charging me late fees which needs to be addressed. I do not like frontier Communications I think they are sketchy. I only have my internet through them but I will be finding another company. They suck. They also need to train their employees to handle...
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Frontier Communications Internet Service
#1205154
Have contacted Frontier Internet over and over again.They have tried, and sent techs out over and over again. Finally last week was told they were putting in new cables as our entire subdivision was having problems. However, while watching Netflix movie tonight, I lost...
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Frontier Communications Internet Service
#1202819
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Frontier Communications - *** You

Complete trash the worst WiFi I’ve ever had *** you
Product
Frontier Communications Internet Service
#1196178
I live in the area affected by the California wild fires and my Internet got slow during the fires, I called Frontier and they sent a signal booster ( 30 day free trial) the fires were stopped my internet got faster and I never used the booster, I sent it back through...
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1.2
Product
Frontier Communications Internet Service
#1194543
In 2016 Verizon sold in to Frontier Communications and my billings continued correct. Until December 2017. In November Frontier announced the addition of a $1.99 "internet infrastructure surcharge" beginning in December which was applied to my bills as of December....
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1.0
Product
Frontier Communications Internet Service
I didn't like
  • Excessive price violates my contract
#1194232
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Frontier Communications - Part time internet

Lousy customer service thst you will need to talk to atleast weekly , cant even get their bills right and this week alond we have list connection over 10 times ....worst of all they dont care
Product
Frontier Communications Internet Service
#1192294
I have been with frontier for 4 years.Never saw my $5 off/month for signing up for auto pay. Once my two year guarantee was up my monthly bill went up, and up. Call to ask for details, would get a different story from each rep I spoke with. Finally downgraded service...
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1.3
Product
Frontier Communications Internet Service
#1189330