Product: Frontier Communications Internet Service Clear all filters (0 of 379 reviews match)
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I have been a customer of Frontier Communications for over 20 years. The service has been progressively worse and due to limited options two years ago I attempted to improve my service by opting for their " High Speed Service". The standard service was advertised to...
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1.0
Product
Frontier Communications Internet Service
I didn't like
  • Internet service
#1253711
Dealing once again with Frontier screwing up my service by selling me service/upgrades that they cannot deliver. Now I have 1/2 the service I had a week ago. They said sorry keep in touch..... What is that? No resolution, no plan of action and now I must reorder my 2nd...
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DigitalDolphin
DigitalDolphin

Posting this EVERYWHERE.

1.4
Product
Frontier Communications Internet Service
I liked
  • Concept of product to customer
I didn't like
  • Old equipement
  • Slow spped
  • Cannot deliver advertised produces
#1253393
I have been fighting for internet service since 11/2017 and I still don't have it. Customer Service can not keep their stories straight. Suppose to have service in January and the order was cancelled. Suppose to have service in April the order was cancelled. Had...
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2.3
Product
Frontier Communications Internet Service
#1252838
I live in a small town off in the country wyalusing,PA to be exact but that dosent matter beacause I think issue is frontier.I also think I should be able to stream netflix in my room and my brothers room at the same time without them loading forever I hope frontier is...
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1.6
Product
Frontier Communications Internet Service
#1245817
They want you to pay for services that you are not even receiving. All the supervisors are concerned about are stating certain criteria on the recorded line to cover their butts... Isn’t that right Wally # 8680???I would strongly recommend staying clear of Frontier Communications...
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Anonymous
Tex_Lor

Unfortunately, they said that my internet would be extremely fast when they sold me the 12-month contract what they didn't mention is that the computer you use must be equippe...

Product
Frontier Communications Internet Service
#1244963
They want you to pay for services that you are not even receiving. All the supervisors are concerned about are stating certain criteria on the recorded line to cover their butts... Isn’t that right Wally # 8680??? I would strongly recommend staying clear of Frontier Communications...
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1.1
Product
Frontier Communications Internet Service
#1244708
Ordered service on the 5th of April. They took a deposit and charge for router off my debit card. Activated immediately. Did not receive router for about 2 weeks. After Installing the router could not get connection. Called tech. Division only to be told that it was...
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Product
Frontier Communications Internet Service
#1242012
Verizon was much better back then until this *** company called Frontier Communications existed and started to ruin people's lives. I hope that Frontier doesn't exist in the next year or so and that would mean no bad wifi. The owner of Frontier just wants money and...
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Anonymous
Durpa

I forgot to add a little extra info. Call your service provider. Ask them which brand of router they recommend to be used on thier service. Then when purchasing your router do...

Anonymous
Durpa

WiFi is router based and NOT a extra service. Upgrade your router and your problem is solved.

Product
Frontier Communications Internet Service
#1238603
Had Verizon which sold my internet and phone services to Frontier. Even went the extra step to upgrade to their highest internet service (which was still slow.) Have had an internet outage for now pushing 5 days. No one could tell me when it might be fixed. Was told...
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Anonymous
Tex_Lor

I'm would be surprised if they returned your call. Don't sign up with them again. This is a very badly run company and they act like Crooks and Snakes. They are not honoring t...

Product
Frontier Communications Internet Service
#1235538
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Frontier Communications - Lousy will not maintain wifi

WiFi is very intermittent. I have tried to call and told they don't handle wifi
Product
Frontier Communications Internet Service
#1233264