Product: Frontier Communications Internet Service Clear all filters (0 of 387 reviews match)
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I will let you know how the interaction goes, but so far the service i have received has been beyond poor. I had Spectrum and never had any problems. Frontier Communications is a nightmare. Very deceptive company! i would recommend that you take your business...
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Frontier Communications Internet Service
#1307665
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Frontier Communications - Poor customer service

Internet down for 2 days, reported it, had to call back the next day for repair date. Was told it would be 2 1/2 weeks. Ridiculous. Requested earlier dated, waited on the phone 25 min, no ans yet, requested call back. Never got call back. Still no interney
Product
Frontier Communications Internet Service
#1307403
Happy Verizon FIOS customer here! Biggest mistake was giving Frontier a chance when they purchased Verizon FIOS in Southern California. First the internet service slowed down, then the bills started increasing, lastly, they changed my beautiful multi-room dvr to a...
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1.1
Product
Frontier Communications Internet Service
I liked
  • People are nice
I didn't like
  • Business practices
  • Incompetence
#1306712
I had been having problems with my internet for some time so on June 30 I called Frontier the person I spoke tried to fix the problem couldn't fix the problem so he said that on Monday when he got in the office he would request that they send me a new router he called...
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Product
Frontier Communications Internet Service
#1304747
I ordered the services for internet and the first bill I get the bill for $250 I call Right away to ask why my bill was so high and they said because it’s for the internet service and cable!! I was like what cable ? I don’t have cable I only have internet and they said...
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Product
Frontier Communications Internet Service
#1280489
I CANNOT TELL YOU HOW OFTEN THE PICTURE FREEZES OR WE LOSE SERVICE ALTOGETHER. I HAVE ASKED MORE THAN 10 TIMES TO HAVE MY CELL NUMBER ADDED TO MY ACCOUNT SO IT DOESNT TAKE 10 MINUTES TO LOCATE MY ACCOUNT. MOTHERS DAY...RENT AN ON DEMAND MOVIE FOR $14. NO AUDIO PICTURE...
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1.0
Product
Frontier Communications Internet Service
#1254912
I would like to start off by saying: Please save yourselves some money and stress by not choosing frontier as your internet provider. I play video games in my downtime and I would think that it wouldn't be too much to ask that i just have decent internet that doesn't...
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1.0
Product
Frontier Communications Internet Service
#1254514
Came home to no internet Tuesday, called they said they couldn't get anyone out till Saturday. I told them i could be home all day Wednesday, they said they'd let me know, but they didn't so i call Wednesday evening and they said someone tried to come by without...
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Product
Frontier Communications Internet Service
#1254057
I have been a customer of Frontier Communications for over 20 years. The service has been progressively worse and due to limited options two years ago I attempted to improve my service by opting for their " High Speed Service". The standard service was advertised to...
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1.0
Product
Frontier Communications Internet Service
I didn't like
  • Internet service
#1253711
Dealing once again with Frontier screwing up my service by selling me service/upgrades that they cannot deliver. Now I have 1/2 the service I had a week ago. They said sorry keep in touch..... What is that? No resolution, no plan of action and now I must reorder my 2nd...
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DigitalDolphin
DigitalDolphin

Posting this EVERYWHERE.

1.4
Product
Frontier Communications Internet Service
I liked
  • Concept of product to customer
I didn't like
  • Slow service
  • Slow spped
  • I am furious
#1253393