Frontier Communications Internet Service Review from Azusa, California

Update added by user May 19

Those services are unavailable in our area.We are kinda stuck with Frontiers slow and or no internet connection at this time.

When its working speeds are 1.2 Netflix,x constantly buffs.Netflix will not give refunds because its frontiers fault since April 1 2016 we have had problems.

Original review posted by user May 18

Frontier took over Verizon my internet April 1 2016 ever since there has been slow or no internet connection.We never had this issue with verizon. After llogging on my knternet slows or shuts down. Extremly annoying. We have called sever times, no fix it site. There are about 20 of us compafing issues as the problem is wide spread. We called and asked if we would receive credit for the time internet was not working correctly and was told no.

We are being billed yet the service being billed for isnt being provided since April 1 2016 in the Los Angeles County area.- it's Frontier. I want them to fix it, and don't try to charge me any money either. Seems to us this is a breach of any contract transfer from verizon to us.

Screenshots taken below show Frontier said services would not cbange as a result of switch from verizon to frontier. Certainly Slow service and No service is a signifigant change and account credits should be provided.

This review is a subjective opinion of a user.
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Customer service
Style and Design
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Coverage Area
Value for money
Diversity of Products or Services
Price Affordability
Billing Practices
Product or Service Quality

Reason of review:
Bad quality
Product or service
Internet Service And Charges For Non Service
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