79 views
1 comment

Today on may 21 2018 there was a problem and error on our bill which lead to our account being suspended with no notification. I called and was transfered to a customer service rep who told me that it would be fixed and our services restored within the hour.

An hour goes by nothing so I call only to find out the dept I need to talk to is now closed and there is nothing anyone can do until tomorrow. Unfortunately we have to use them because there is no other company out where we live except for Hughes net which cannot stream Hulu etc.

Frontier charges ridiculous prices promising high speed broad band and delivers kg speeds. They need to be investigated because I am not the only one in this town who hates them every customer here despises their service

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Horrible company... dishonest.

They should be sued.Same ordeal ... never get what's promised then they over charge because you don't have a contract.DFuck yopu Frontier

Frontier Communications Reviews

  1. 1662 reviews
  2. 379 reviews
  3. 87 reviews
  4. 17 reviews
  5. 9 reviews
Frontier Communications reviews