Frontier Communications Movies On Demand Tv Service Reviews

Frontier Communications Movies On Demand Tv Service 1 of 3
1.2
(18 reviews)
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Why are we paying all the money for movies from 1970 ,1980 and the 60 and only get new movies once in a while the newer movies we have to pay for ,Netflix,epix evevthenthe movies have all been seen on demand no wonder people changing company's .the movies are really old some of the programs on other Chanel's are old Martin ,good times Sanford and son all the people are dead most of them all day Martin good times , what's happening ,they were...
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After waiting for over 4 months for On Demand to get sorted out I discovered a problem with my IP address rotating excessively. I have to access FTP sites and servers for work and I am now constantly having to deal with IP address changes that I did not experience with Verizon. I’m now told It’s an additional $20 dollar a month charge to solve a problem that only reared it’s head when Frontier took over. I don’t know what purchased movies I...
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FrontierComCares

FrontierComCares Hello. We are here to help you with any concerns you may have with your service. Please send us an email to AskFrontier@ftr.com with the subject ATTN: Tim/Krystle so my team c...

Ever since they took over with verizon, for 3 months we had no on demand and tid no even give us any credit or something.Dvr are so bad, they change the dvr but did not help. I can't wait to change my cable after our contract is over. I am not the only one who has the same problem, we should have the right to cancell the contract since we did not sign in for such awfull cable company.Three months more and we will be able to cancell, the dvr...
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FrontierComCares

FrontierComCares Hello. We can certainly assist you with any service issues you are experiencing. Please send us an email to AskFrontier@ftr.com with the subject ATTN: Tim/Krystle so my team c...

I pay $79.99 a month just for the extreme basic, which used to be a fair deal.The original channels were ok and it had a lot of good History channels and programs that were good. That was before Verizon sold me out the Frontier. Now my on demand doesn't work, most of my programs wont stream and either I don't get to see endings of a lot of series or I get to see them in little digital squares. Frontier is great on the overcharging and you really...
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FrontierComCares

FrontierComCares Hello. We certainly want you to be satisfied with your channel selection and not to experience any billing issues. Please send us an email directly to AskFrontier@ftr.com with...

I have been looking in the direction of Roku because with Frontier every month another channel disappears from my list on my original Verizon contract.Highest percent of channels left are infomercials and Home shopping channels. My on demand never came back correct and I missed the last three episodes of Outsiders, now I am not interested in reestablishing connections with the program that was free and on demand. If I want to see an episode that...
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FrontierComCares

FrontierComCares I'm sorry to hear you are having trouble with your TV service! I would be more than happy to assist.
Can you please email me at AskFrontier@ftr.com with your account number...

2.0
I didn't like
  • Indifference to complaints
  • Billing
  • Monopoly
#893485
This is the worst experience I ever had.I was lied to repeatedly by all frontier staff with whom i spoke. They said that they did not have my work order then they did. 3 times I was told that tech was on the way and never showed. Said that they had my number but never called. Said the service was restored from the outside but it was not and could not have been done from the outside. Never called never came and never left a not.The worst ever...
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FrontierComCares

FrontierComCares I apologize for this experience! I would be more than happy to help get your services up and running.
Can you please email me at AskFrontier@ftr.com with your account numbe...

I can't possibly write of my interactions with the over fifteen-twenty reps,"techs" at this time.Since April 01,2016 Frontier cannot process request for VOD due to network bandwidth limitations.Not a single person at Frontier knows what their banner means or how to fix it.I had a twenty year veteran employee,Leon,come to my home on Memorial Day to try to fix it.I asked why no heads up,and he said he left a v.m.We checked our landline and our...
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1.0
I liked
  • Leon
  • Former verizon tech who came on memorial day
I didn't like
  • Any of it-- this company is a disaster
#857581
I am extremely disappointed eith the serbice i am receiving sonce the switch from Verizon to Frontier in Texas.I no longer have caller ID on my television. Many of the networks that were on demand are either no longer offered or the amountbof shows have been reduced. I was promised after the transition tpok place those issues epuldbe resolved and i was told i would receive credit on my bill intill they wete resolved. I have beem billed twice am...
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This transition has been extremely poor at the very least. We still don't have our VOD or library available despite commitments otherwise. These are cloud services we paid for in good faith with verizon and now have unavailable for over 6 weeks. Some one owes me some $$. I called in to Sales 2 weeks ago. After joining the Frontier website, poked around for bundle services and pricing. I had been looking for an upgrade to Quantum before this...
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Anonymous

Anonymous So what can we do with this company when we are their clients or customers?

Frontier Communications Movies On Demand Tv Service Review

#889351
Horrible... Your movies on demand have already been out on redbox... So what's the point of having cable!!!!!!!!
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Frontier Communications Movies On Demand Tv Service Review

#884773
1.0
Horrible rude over the phone help over billing and trouble with on demand. Trouble shot over the phone over 50 times even had a tech come out and he said the trouble is in the line so there's nothing he can do..... do now our on demand doesn't work. And we are canceling ASAP this company's big wigs needs to be in jail
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Frontier Communications Movies On Demand Tv Service Review

#836982
I been waiting for my thirty movies that I bought and no one can give me any answer. Worse customer service that I've ever had I do not like this company
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Frontier Communications Movies On Demand Tv Service Review

#836813
1.0
Still no access to hundreds of dollars worth of movies I previously purchased.
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I've had it with FRONTIER!I can't get the programs I'm used to, They decide which of the previously aired programs they allow (i.e. I get the 2nd half of DWTS on ON DEMAND and some of the episodes aren't even there at all. With Verizon you could watch the entire season whenever I wanted. I have Showtime and Stars and that hasn't worked all! Sure, they tell you you can get it by doing a search for the individual program, but when you do that...
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