Product: Frontier Communications Movies On Demand Tv Service Clear all filters (32 of 32 reviews match)
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Frontier Communications Movies On Demand Tv Service Review

Horrible rude over the phone help over billing and trouble with on demand. Trouble shot over the phone over 50 times even had a tech come out and he said the trouble is in the line so there's nothing he can do..... do now our on demand doesn't work. And we are canceling ASAP this company's big wigs needs to be in jail
1.0
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Product
Frontier Communications Movies On Demand Tv Service
#884773
I can't possibly write of my interactions with the over fifteen-twenty reps,"techs" at this time.Since April 01,2016 Frontier cannot process request for VOD due to network bandwidth limitations.Not a single person at Frontier knows what their banner means or how to fix...
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1.0
Product
Frontier Communications Movies On Demand Tv Service
I liked
  • Former verizon tech who came on memorial day
  • Leon
I didn't like
  • Any of it-- this company is a disaster
#857581
I am extremely disappointed eith the serbice i am receiving sonce the switch from Verizon to Frontier in Texas.I no longer have caller ID on my television. Many of the networks that were on demand are either no longer offered or the amountbof shows have been reduced. I...
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1.0
Melissa, Texas
Product
Frontier Communications Movies On Demand Tv Service
I didn't like
  • Support
#856246
This transition has been extremely poor at the very least. We still don't have our VOD or library available despite commitments otherwise. These are cloud services we paid for in good faith with verizon and now have unavailable for over 6 weeks. Some one owes me some...
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Anonymous
P***nix

So what can we do with this company when we are their clients or customers?

1.7
Product
Frontier Communications Movies On Demand Tv Service
I didn't like
  • Price and service quotes not true
#856068
I've had it with FRONTIER!I can't get the programs I'm used to, They decide which of the previously aired programs they allow (i.e. I get the 2nd half of DWTS on ON DEMAND and some of the episodes aren't even there at all. With Verizon you could watch the entire season...
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1.0
Product
Frontier Communications Movies On Demand Tv Service
#848864
n less than a minute ago #1158826 I'm having the same issues.Frontier told me to contact Verizon Fioz about the movies we purchased because they don't show any movies. Now trying to get a hold of Verizon is a nightmare the recording keeps telling me to contact...
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1.0
Rossmoor, California
Product
Frontier Communications Movies On Demand Tv Service
#847789
So even though since Frontier took over Verizon, I have not had On Demand. Not able to see my TV shows which I am not home to watch and on Friday nights my husband and I like to watch a movie. Now, today, I am trying to pay our bill on line, both for our business...
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Product
Frontier Communications Movies On Demand Tv Service
#847393
Our demand stopped working right after the switch from Verizon to Frontier, I was hoping that they would fix the problem.But, next the guide stopped working which resulted in my contacting the Customer Service for tech problem. Which in turn they set a date (May 11th)...
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1.4
Product
Frontier Communications Movies On Demand Tv Service
I didn't like
  • Hang up when customer complains
#846267
Originally had Verizon Fios in CA.Just before the merge that we were uninformed about, we upgraded all our Verizon service. Skipping ahead to April Fools Day 2016, all services, Fios on demand, our library of paid movies, all rewards, all pre-ordered and paid for in...
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Anonymous
Anonymous

I would have given zero stars, however had to check at least one.

1.0
Product
Frontier Communications Movies On Demand Tv Service
#839853
VOD missing most networks after 1 month after being taken over from Verizon.Contacted via Twitter and they will tweet back but they offer no solutions and only statements they are working on it. I am missing multiple channels and have little faith it will be resolved...
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1.0
Product
Frontier Communications Movies On Demand Tv Service
#839734