Manufacturer: Frontier Communications Category: Tv Services Clear all filters (32 of 32 reviews match)
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Since Frontier took over for Verizon I have not have Caller ID, On Demand service and until just recently no voice mail notification.I called technical support and was advised that they were told by management that they had no firm date. The rep also advised that every...
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1.0
Product
Frontier Communications Movies On Demand Tv Service
#834092
Here's what services have been lost or interrupted since the switch from Verizon.DVR not recording programs (shows show up but running times show as 0 seconds), On demand missing channels (used this regularly), On demand not playing smoothly (very choppy video &...
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Anonymous
Anonymous

It is Day 19 of the switch from Verizon to Frontier what a clusterfau. Frontier is a horrible company. I have two years on my contract with Verizon - this just sucks!!!

1.6
Product
Frontier Communications Movies On Demand Tv Service
#832637
This is ridiculous! In Texas, For almost 2 weeks now I have not had access to my on demand content. I am paying for a service that I have not been getting. When I fist called on 4/1 I was told it should be there in 24 hours called again 3 days later and was told it...
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Anonymous
Anonymous

I have family that works there so i have some insight Frontier doesn't charge for on demand service. It's a free ad on to your TV service just like email is free also. The p...

1.0
Product
Frontier Communications Movies On Demand Tv Service
I didn't like
  • Lack of preparedness
  • Being lied to
  • Incompetence
#829251
This Friday will be the middle of April when all is supposed to be working.....I'm calling and cancelling if not and will go to Comcast....at least there I will be able to speak with someone who not only speaks English but understands it!No one should have a bill this...
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1.0
Product
Frontier Communications Movies On Demand Tv Service
I didn't like
  • Awful company
#828698
This switch is a nightmare.I do not have all my premium channel options for on demand and selecting a new on demand movie like the Reverent it was only offered in Spanish. All my tablet functions do not work that I had with Verizon. I called customer service to find...
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1.0
Frontier Communications Canyon Lake, California
Product
Frontier Communications Movies On Demand Tv Service
I didn't like
  • Poor service missing items i pay for
#828281
This company took over verizons service in florida 4-1-16 on demand doesn't function properly.4-11-16 11:30 pm problem still not resolved. have e-mailed 5 times tried to use their live support chat 3 times no one responds. customer service number says they went home...
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Product
Frontier Communications Movies On Demand Tv Service
#828130