Manufacturer: Frontier Communications Category: Tv Services Clear all filters (30 of 30 reviews match)
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This is ridiculous! In Texas, For almost 2 weeks now I have not had access to my on demand content. I am paying for a service that I have not been getting. When I fist called on 4/1 I was told it should be there in 24 hours called again 3 days later and was told it should be restored by 4/10. As we all are aware, that did not happen. Since Frontier took over it has been nothing but misinformation, lack of knowledge on the part of the customer...
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Anonymous

Anonymous I have family that works there so i have some insight Frontier doesn't charge for on demand service. It's a free ad on to your TV service just like email is free also. The p...

1.0
I didn't like
  • Lack of preparedness
  • Being lied to
  • Incompetence
#829251
This Friday will be the middle of April when all is supposed to be working.....I'm calling and cancelling if not and will go to Comcast....at least there I will be able to speak with someone who not only speaks English but understands it!No one should have a bill this month and or an early termination fee if cancelled....we were never even notified that there was a change to frontier as most were not. They can pay me rental fees for all my...
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This switch is a nightmare.I do not have all my premium channel options for on demand and selecting a new on demand movie like the Reverent it was only offered in Spanish. All my tablet functions do not work that I had with Verizon. I called customer service to find out what the problem was and apparently they use an offshore service. I explained my issue and the person kept asking me the same question I explained 8 times. I then requested to...
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This company took over verizons service in florida 4-1-16 on demand doesn't function properly.4-11-16 11:30 pm problem still not resolved. have e-mailed 5 times tried to use their live support chat 3 times no one responds. customer service number says they went home for the day. after 3 calls 2 which dumped me while on hold the final call I wait 15 minutes to talk to tech support after 1 hour of that he has fixed my cable to the point I now have...
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