Product: Frontier Communications Phone Service Clear all filters (94 of 94 reviews match)
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Frontier Communications are a total ripoff and they shouldn't be in business. Oh, and their customer service isn't 24hr. It seems like they only want to hear from you when THEY want to, not when YOU need help. Their in-home service is also pathetic. When I called them...
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Frontier Communications Phone Service
#1103552
Worst Phone Company ever.The disconnected our phone lines and then can't get them active again. Said the did a system scrub and they took out lines down, but incompetence reigns at the company and they can't get it fixed. Please sale it back to Verizon. It...
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1.0
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Frontier Communications Phone Service
#1103368
These idiots cannot read.My phone is still one way. I can call out but no calls in. They are sueing me for non payment for a phony account number. They transposed 2 numbers and after months and dozens of phone calls it is still not resolved. I get a letter saying I...
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Frontier Communications Phone Service
#1101949

Frontier Communications - Phone service

#1102597
1.0
Details
I can not use my phone in my house. I was told over and over they would get it fix . Their fix for better not good was for me to buy a 300.00 unit a power boster. Its better but not good my any means. And if my wfi goes out so my phone.
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Frontier Communications - Out for days

#1079245
I can't believe that frontier can not get a phone fixed before 2 weeks. Especially when someone has stage 4 cancer and lives in an area where they have no cell phone service! Bad service frontier.
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Frontier Communications Phone Service Review

#1025296
1.4
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Caller ID and other features on my landline phone stopped working 3/34am and still out. Made report. They gave a fix date of 3/29!! Worst phone co. ever in Regondo Beach.
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Frontier Communications Phone Service Review

#1017444
I called Sunday to teport my mom's phone has lots of static and an echo. She wears a med alert necklace and depends greatly on phone service. She is 86 and lives alone. They inform me that it will be 3 days before they can get to it and to have a good day. We are changing companies.
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I am writting this review on my mom and dad phone service.Every since frontier has taken out they have not had a phone. They have had some kind of techinical support everyday or every other day. We have called and they say that they r sending someone out to fix the...
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1.0
Product
Frontier Communications Phone Service
#1098556
my mom's Floridian landline phone service with Frontier went into suspension in June of 2016, it remained so until she returned to Florida in January of 2017, at which time she contacted Frontier to close the account.They instead activated the line and sent monthly...
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1.0
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Frontier Communications Phone Service
I didn't like
  • Customer service is horrendous
#1085139
I transfered service from another provider and Frontier could'nt get my service working for 6 weeks.The phone service is always out although tech support closes out tickets with a 3 day turn around although the service was never restored. I guess this is there way of...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. If you need any further assistance with your phone service, please send us an email to AskFrontier@ftr.com with the subject ATTN: Tim/Krystle so my team can help. -Krys...

1.6
Product
Frontier Communications Phone Service
#1085046
Communications are the lifeblood of a business and my phone has not worked in a week. I am so upset, I can't stand it. No resolution in sight, even after numerous calls to them and they keep flaking after promising to come out. After the first phone call the day the...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. I am sorry that your phone service is down. We are here to help and can take a closer look into what is going on. Please send us an email to AskFrontier@ftr.com with th...

1.0
Product
Frontier Communications Phone Service
I liked
  • Verizon better
I didn't like
  • Incompetent
#1068920
We are a business and we depend on the phone lines to provide us internet connections that allow us access to our software licenses for our 3d cad programs along with sales calls and other communications that businesses would require. This has been going on for years,...
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Frontier Communications Phone Service
#1064699
I have frontier for my land line.Every couple weeks it goes out. The tech told me that it is the power device at the service box about a mile away. It needs to be reset and then replaced as it is obviously defective. It has been a year. My phone goes out constantly....
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1.0
Product
Frontier Communications Phone Service
#1056140
Every month they get our bill wrong, since they have taken over.Each month we have to call and they have to adjust it. The service in inconsistent. They sold product without letting us know all details, such as you will go down from 3 phones to 2, as our new boxes...
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FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. I am sorry to hear about the experience you have had. If you need any further help with your service or bill, please send us an email to AskFrontier@ftr.com with the su...

1.3
Product
Frontier Communications Phone Service
#1046080