Product: Frontier Communications Phone Service Clear all filters (0 of 117 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Frontier Communications - Frontier Stole My Money Too!

I cancelled my account with them in Sept '18 . They took an auto pay from my bank after the account was closed and they already owed me money before taking more money from my bank account. It's been almost three months and I still don't have the money back!!!
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Frontier Communications Phone Service
I didn't like
  • Pathetic service
#1411807
My 86 year old Mother only has a land line with frontier service.Her service was interrupted 10/4.My brother called to report it and was told the ticket was generated .The service was still out 10/12 and I called again explaining the circumstances(elderly with mobility...
Read more
Product
Frontier Communications Phone Service
#1387871
Trying to leave Frontier is like escaping Alcatraz. After months of one line going down, then a second, then first line miraculously works, then we loose fax line, we have had enough. First you have to get your account "unfrozen". I didn't even know it was "frozen"....
Read more
Product
Frontier Communications Phone Service
#1382126
No service after two weeks and on the phone for hours and hours and on one call after 3 1/2 hours I was cut off. Stay away from them if you can and if you can't rely only on your cell phone. Now you say that my review is too short, but how long do I need to say that...
Read more
Product
Frontier Communications Phone Service
#1381342
Show

Frontier Communications - Grandparents

Haven't been able to get in touch with my grandma and grandpa for weeks now! Really annoyed because I'm preganant and if I went into labor wouldn't even be able to tell them! Froniter step up your game and get their phone fixed!
Product
Frontier Communications Phone Service
#1371198
We had phone service on the 10th of September but it was so staticky we couldn't hear anyone and no one could hear us. I reported it. I had to be gone for almost 2 weeks for medical reasons, when I got back I had no service. While I was gone my son received a call...
Read more
Product
Frontier Communications Phone Service
#1370170
Show

Frontier Communications - No service

Ever since Frontier took over from Verizon my phone service has been crap!!! They’re service stinks & slow!!
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Frontier Communications Phone Service
#1369305
Again my mothers phone line will not allow calls to come through to her. Therefore her family is unable to contact her! Is this the first time, No! After spending hours on the phone it’s corrected temporarily. Now after have a conversation with a 94 year old family...
Read more
h.kitchener
h.kitchener

Find a different provider.

1.0
Product
Frontier Communications Phone Service
#1357091
Switched to Frontier, they quoted their prices Firmly on the phone. Got installed only to find they added hidden "administrative fees" that they refuse to tell the customers up front which added a lot to the bill. Then when we called their customers service, we were...
Read more
Product
Frontier Communications Phone Service
#1350105
Somebody has to do something about this criminal out of control corporation. They've already gone through class action lawsuits in some States and I want people who are willing to join me in California who can document serious problems to join me in a class action...
Read more
Anonymous
ronnie folk

these people are crooks. I have a land for the internet only [was Verizon] there is no phone connected anywhere in my house. my wife and communicate on cell phones only. we've...

1.4
Product
Frontier Communications Phone Service
#1311217