Product: Frontier Communications Phone Service Clear all filters (98 of 98 reviews match)
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Quite possibly, one of the worse customer service departments ever.Was on hold for over an hour, transferred 5 times all just trying to cancel service. Kept getting told I had to go to another department. Got a supervisor and was told she couldn't do anything either...
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Frontier Communications Phone Service
#1195141
My phone is out.How am i to call any of these numbers. We are a family of sickness we need it fixed now. My phone number is 304-938-3849. I live at Iaeger, WV. My name is Sharon Ray. May be in Jerry Ray address is PO Box 56, Ikes Fork, WV. 24845.My physical adxress is...
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Anonymous
jack

If your phone is out then how are you posting comments online. The pone and internet work from the same line. Unless you have Shentel for internet and if you do then why don'...

Anonymous
jack

No Coal Heritage Highway in Ikes Fork. It's Interstate Highway on the Wyoming county side of Johnnycake Mountain and Coal Heritage Road on the McDowell county side. Have you p...

Product
Frontier Communications Phone Service
#1165097
Worst phone company ever!!!Three weeks to switch from frontier to Spectrum... because frontier would not release the phone number. Then you call them and are on hold for over an hour and they don't resolve anything because they don't know what the *** they are doing....
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1.3
Product
Frontier Communications Phone Service
I didn't like
  • Never fix phone to house like they said they would
  • Had to pay for service we did not have
#1146355
Started an online chat because our phone systems were down.Tech Daniel C. assisted me. Eventually he told me my account was too complicated and every time he opened a ticket it would get automatically closed. He said I can only try this so many times, its just not...
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Product
Frontier Communications Phone Service
#1113992
Frontier Communications are a total ripoff and they shouldn't be in business. Oh, and their customer service isn't 24hr. It seems like they only want to hear from you when THEY want to, not when YOU need help. Their in-home service is also pathetic. When I called them...
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Product
Frontier Communications Phone Service
#1103552
Worst Phone Company ever.The disconnected our phone lines and then can't get them active again. Said the did a system scrub and they took out lines down, but incompetence reigns at the company and they can't get it fixed. Please sale it back to Verizon. It...
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1.0
Product
Frontier Communications Phone Service
#1103368
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Frontier Communications - Phone service

I can not use my phone in my house. I was told over and over they would get it fix . Their fix for better not good was for me to buy a 300.00 unit a power boster. Its better but not good my any means. And if my wfi goes out so my phone.
1.0
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Product
Frontier Communications Phone Service
#1102597
These idiots cannot read.My phone is still one way. I can call out but no calls in. They are sueing me for non payment for a phony account number. They transposed 2 numbers and after months and dozens of phone calls it is still not resolved. I get a letter saying I...
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Product
Frontier Communications Phone Service
#1101949
I am writting this review on my mom and dad phone service.Every since frontier has taken out they have not had a phone. They have had some kind of techinical support everyday or every other day. We have called and they say that they r sending someone out to fix the...
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1.0
Product
Frontier Communications Phone Service
#1098556
my mom's Floridian landline phone service with Frontier went into suspension in June of 2016, it remained so until she returned to Florida in January of 2017, at which time she contacted Frontier to close the account.They instead activated the line and sent monthly...
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1.0
Product
Frontier Communications Phone Service
I didn't like
  • Customer service is horrendous
#1085139