Product: Frontier Communications Triple Play Bundle Clear all filters (16 of 16 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Atrocious service, because I question my bill, and have the odascity to put you on hold.Is this how you want to attract customers. If you can't do the job, get out of the market!!! Is this how to start your service??? What happen to trying to retain customers. Why can...
Read more
FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello Fakinsoal, I would be more than happy to help if you have any billing concerns. Can you please email me at AskFrontier@ftr.com with your account number, contact number a...

Product
Frontier Communications Triple Play Bundle
I didn't like
  • Incompetent reps
  • Professionalism
#884246
We were Verizon customers for several years and leaned towards changing.We ll all it took was Frontier to take over, that did it. I am disabled Marine Corps vet. I have to have phone service as I wear a 911 monitor. We both are getting up in age and the wife has a...
Read more
Anonymous
Anonymous

They also had the nerve to charge us an early termination fee. They are the ones who violated the contract by not providing the service. They are staffed by a bunch of lying...

1.0
Product
Frontier Communications Triple Play Bundle
#880351
In the 15 day period between 4/11/2016 - 4/26/2016 I lost home phone service completely four (4) times. I had NO dial tone and could not dial out, while all inbound calls were immediately hijacked by Frontiers voicemail (my phone never rang) which I don't want and and...
Read more
Anonymous
Anonymous

I am with you same experience in Plano! Worst experience EVER!!!!!

Product
Frontier Communications Triple Play Bundle
#848441
Since April 1, 2016 no tv, slow internet, scratchy landline phone, no customer service.Frontier denies receiving any complaints from me even though my billing record shows frequent calls to them and both my facebook page and theirs show frequent messages. They continue...
Read more
1.0
Product
Frontier Communications Triple Play Bundle
#843623
Had two homes with Verizon fios triple play. Now with Frontier my bill went up $100.00 per month more. Tried calling and I get the run around...went ahead and paid the bills however when a company takes over another company shouldn't fees by law stay the same since...
Read more
2.2
Product
Frontier Communications Triple Play Bundle
I didn't like
  • Being locked into a contract with cancellation fee
#838907
I was also part of the change that no one requested or wanted.I have lost all the features from my TV, no caller id, no VOD, lost my purchases, cannot access basic help features. Have spent over 4 hours on the phone with multiple apologies, multiple excuses and still...
Read more
Anonymous
Anonymous

I am having same issue :( They weren't able to help after 3 days in call for 3 hours each phone calls.

Product
Frontier Communications Triple Play Bundle
#833087