Frontier Communications - Frontier Doubled my bill while I was still under contract
I moved to a new property, and they stated that my account would retain the same Combo and price, well guess what, they doubled my bill nearly from 160 month /month to 270 / month.
When I called them to fix the issue, I sat on hold for customer service for over 1 hour and then had them tell me they couldnt do anything about this bill. I then asked them to speak to a Supervisor and they said they didnt have anyone available and it would take them 24 hours. I'm still waiting for that call 2 days later, I'll be switching to Brighthouse.
More Review Details
|Style and Design|
|Discounts and Special Offers|
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
|Value for money|
|Product or Service Quality|
|Advertised vs Delivered|
You May Also Like
- "Since Frontier took over the reigns from Verizon FIOS yesterday, my internet has only worked intermittently - the problems seem to be primarily DNS issues, but also spotty connection in..."
- "This is the most awful company I have had to deal with. A class action lawsuit will come, and I want to be part of it. I disconnected my phone. It..."
- "Technician flooded my condo and 2 others, damaged 5 total. Stayed in 3 hotels for 42 days. Frontier's insurance "CNA"=rude, no sympathy, no empathy. Received money from MY renters insurance...."
- "Clearwater Fl, off Drew St.What a RIP-OFF. Pull in for gas at advertised price and pay 6 cents more a gallon. And, fyi, DIRTY station, 1 bathroom, no soap,..."
- "They don't care about your pool. We were with them 5+ years and service deteriorated sharply. My experience: We changed to salt on their recommendation and it was good for the..."
- "My husband and I bought Lazy Boy Furniture because my mom has always bought it and it has always been the best and it is made in the United States..."
- "I am very, very, very dissatisfied with Telmex. It does need a very long time before I'm getting upset. It's my personality as well I spend several years as a..."
- "Ordered over $100 worth of items on 11/27. Emailed them 3 times now at various email addresses to no avail. Nothing comes back undeliverable so the emails are valid. I..."
- "Dear Sir/Madam; Good day!I've been calling your customer service and waiting for 20 minutes everytime i call, unfortunately never answered at all. Anyway,may i request your good office for a"..."