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Frontier is a company built on confusion and frustration for their customers. They do this so they can steal your money.

I canceled my cable service 2 months ago via a chat. When I called to get a credit they said they had no record of that chat. They told me I had to "call" chat and get that information. When I "called" chat service they said they were in the process of service enhancements and could not provide that information.

I asked when the enhancements were to be completed and they could not give me an answer. This level of deception and deceit is unconscionable to me.

I will never use their service again. I wish Verizon had never sold to such a deceitful company.

Reason of review: Return, Exchange or Cancellation Policy.

Location: 2444 W Brandon Blvd, Brandon, FL 33511, USA

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