This is the most awful company I have had to deal with. A class action lawsuit will come, and I want to be part of it.
I disconnected my phone. It took them 18 days to actually disconnect it, and I had to call 4 times, having a screaming match with an absolutely useless bunch of people. They refuse to transfer you to a supervisor when requested, even though these useless *** have no power whatsoever and will not help you in any way.
This is a shame. These people should not be allowed to be in business, and I hope they will pay a steep fine for what they are doing to Florida people.
The photo below is a weekly thing.
Customer service: Horrible, nonexistent, rude
Internet: Down all the time, slow when up
Reviewer is in unhappy mood. This person stated that there is a room for improvement of i never ask to be their customer and thanks verizon for your treason. Please immediately contact the author of this review to discuss "all of the above" of frontier communications customer care and associated monetary loss in the amount of $250. Frontier Communications needs to issue a partial refund according to poster's claims.