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My voice fades in and out and no one can hear me, plus I can't hear them, they sound like they're in the bottom of a tunnel, loud background noise, static, technicians cannot fix it.This has been going on for 2-3 years. I'm fed up and exhausted from calling so much and getting no results.

User's recommendation: Avoid Frontier if at all possible!!!

Product or Service Mentioned: Frontier Communications Phone Plan.

Monetary Loss: $2400.

Preferred solution: Let the company propose a solution.

Frontier Communications Cons: Too numerous to begin listing.

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#1996048

Hello Judy, we can help if you're having trouble with your phone line. Please message us directly for further assistance.

We have help on hand 24/7 via Facebook (http://m.me/frontiercorp) and via the message option on our Twitter profile (https://twitter.com/askfrontier). -Christina

#1996104
@FrontierCommunications

I am not on Facebook or Twitter. I live in the mountains of NC where we don't get cell service and my Frontier service is totally unreliable.

I called so many times and the tech men came out here so many times with no results that I got exhausted. I really don't know who to turn to but surely there is someone who can resolve my unruly annoying phone service.

#1996391
@Judy W

We need account specific information in order to assist you with this, and it's just not secure to gather that publicly here on this post chain. That's why we direct to our pages supported by our social media team, those sites will allow us to privately chat with you. If you can't reach us there, then we will need to have you reach our customer service team at 18009218101 or via live chat here: https://frontier.com/contactus/contact-us#/residential -Christina

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