Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Website
0 comments

Update by user Sep 03, 2016

Over the last week I received several emails from Frontier.Each asking for he details again, then referring me to another person or group.

spent another 3 or 4 hours on this, the last note said that even though my contract is for Extended HD which includes the deleted subscription, I do not have the deleted subscription channel.

WTF, my next step is to Call the Office of the President of Frontier.Rightttttt.

Original review posted by user Apr 03, 2016

Was a Florida Verizon customer.Internet is working properly, but no TV service and no information about my account on the Frontier web site.

Attempt to connect to subscribed channels via internet and it reports no subscription. Some providers like BeIn sports do not even list Frontier as an option, and the old Verizon options tells me to use Frontier, which isn't there.

Called 3 times yesterday, and operators said connection problems and will be working son, called today and got connected to foreign operator for the first time, operator said to call beck in a few days.Miss my MTV!

This reviewer shared experience about problem with delivery and wants this business to offer any options to resolve the issue as the author lost $100. user77356033 is overall dissatisfied with Frontier Communications and uploaded a picture. The most disappointing about frontier communications tv at Frontier Communications was no frontiertv service and lack of information , but reviewer liked are better than no service. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Frontier Communications.

Check out the best and the worst companies in Telecommunications category for more informed decision or compare Frontier Communications to other companies on our site.

Had an Experience with Frontier Communications?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Bogus charges from Frontier Communications Frontier Communications "I signed up Aug 3 for basic cable for 3 TVs with one expansion level of channels (no movies), internet and landline phone - a triple play. The..." Read more Frontier Communications - Frontier over billing and falsified documentations Frontier Communications "they added V.O.D. and extra 50 on internet and more for same phone plus the installation charges. The best way to get this fixed is call the FCC and write..." Read more Frontier Communications - Customer Care Review from Irvine, California Frontier Communications "Horrible customer service! The lady on the phone wouldn't stop interrupting me and if I kept talking while she interrupted me she would speak louder than me. We talked about..." Read more Frontier Communications - Customer Care Review Frontier Communications "I was on the phone for an hour, transfered 4, and hung up on. I was calling to make a payment arrangements, and set up auto pay. I haven't been..." Read more Soocial Media - Soocial.media aka beppromotions scam Soocial Media "beppromotions started scamming kickstartercampaigns under a new domain name, but the exact same website and scam. Still claiming to be USA based (in fact based in Russia), they approach me..." Read more Worst experience of my life with Fashionmia Fashionmia "I ordered a dress that was way too small and I'm having problems as they want it to go to a wallet to use for me for something else to..." Read more The Ashton Drake Galleries - Ashton Drake strikes again.. New/different excuse for not processing other orders, and doll review. The Ashton Drake Galleries "I originally left my first bad review for ADG due to them refusing to process my orders, after delivering the first order made. The excuse was "a discrepancy between my..." Read more West Elm - Terrible Quality.  Terrible customer service.  West Elm "Do not purchase this couch!!! I have only had my Crosby Sectional for two years and the zipper on the cushions has already broken. No one,and I mean NO one,..." Read more