Not resolved

This company practices deceptive business practices. I requested internet service from their sales rep. that would be fast enough to be able to stream movies. i was assured by the company rep. that the speed of the internet connection would be able to stream movies no problem. That has not been the case. The connection is not even half the bandwidth that i was told i would receive.

When my equipment was installed their internet was down so the speed of my connection was not tested. I should have known something was up with this company. Convenient for the company that you can't check the speed of connection when your service is installed.

After reading the reviews i am convinced that the company is not at all interested in fulfilling their promises of service.

I have had the service for less than a week and am disgusted with the service i have received. I have repeatedly been hung up on, disconnected when i was told i would be transferred to someone who could help me, what a laugh.

I have had the service for less than a week and have already cancelled my account. By the sound of things, i will be in a battle to have my money returned to me. I will let you know how the interaction goes, but so far the service i have received has been beyond poor. I had Spectrum and never had any problems. Frontier Communications is a nightmare.

Very deceptive company! i would recommend that you take your business elsewhere unless you are intent on being ripped off!


Product or Service Mentioned: Frontier Communications Internet Service.

Reason of review: Deceptive business practices.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Jul 19.
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