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Frontier Communications will not provide service as advertised on their website. https://internet.frontier.com/d/plans-pricing.html Service rep told me plan was not available to my specific address (apt #) and tried to forward me to Centurylink ($45.00 dsl) after telling me that CL was only dsl or high-speed service available to my address (not true, I presently have Cable1 high-speed internet).

I called them three times about this, at 3 different numbers. Last Friday I called and spoke to a rep for aprox twenty minutes about the plan I was interested in and when I got to the point to making the decision (she told me serive was available) the called abruptly was cut-off.

She never called back. Today two different reps try to connect me to CenturyLink.

Reason of review: Not as described/ advertised.

Frontier Communications Cons: Attempt to transfer me to centurylink misrepresenting facts.

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They are always changing the monthly charges without notice,and do not care to give a satisfactory answer. What a lousy company.

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