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I cancelled my Verizon account when I found out they sold to Frontier and I received a bill from them! When I called and said I cancelled my account and therefore should not receive a bill.

Rep said they do see I called but it only said I was checking my balance. Yes, I was calling to see where my refund from Verizon would be because I had just paid them! Rep cancelled my account but it is going to be pro-rated!

Your company will never survive in Florida because your name is going to be cursed every time mentions your name to me!! Congratulations Frontier you are now the Bright House on the block!!

Reason of review: Poor customer service.

Location: Tampa, Florida

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