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I still have not received the box I was told twice now that it would be sent out to my address over a period of three weeks no return box for my router

Monetary Loss: $20.

Preferred solution: Deliver product or service ordered.

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#1979012

Hello PissedConsumer2401938, it normally takes 7-10 business days from the day the order to remove/replace the equipment completes in our system for the return mailer to arrive. Three weeks is a bit too long.

We can check into what is going on, and make sure you get a replacement mailer. Please message us directly to get started.

We have support available 24/7via Facebook (http://m.me/frontiercorp) and via the message option on our Twitter profile (https://twitter.com/askfrontier). -Christina

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