Frontier Communications Mobile Phone Service Reviews in Nevada, USA
(1 of 2 reviews match)
Frontier Communications in Elko, Nevada - Grrrr
Internet outages so frequent I've lost count. Underground service that fails in wind storms? No phone service in 96059 since Thursday, 1/19/2017 , today is Sunday the 22nd and no word on when it will be fixed. Spent 2 hours yesterday trying the Frontier chat route to solve problem and they never told me that outage was area wide (very rural area). They insisted on a call back number to verify I was home on Monday. I only have one phone and it's not working. Tried explaining but chat ends session if you don't type fast enough. Customer service call of any type usually takes an hour, mostly on hold and usually fruitless. Ordinarily, I am respectful and not uncouth but in this case, the policy makers at Frontier and the agencies who are supposed to regulate them can go to ***.
Frontier Communications Mobile Phone Service
- Impossible customer service
Reason of review
class action lawsuit
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