1021 Lake Havasu Ave N, Lake Havasu City, AZ 86403
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Update by user Oct 22, 2019

10/22/2019 Still unresolved. Ended up contacting "Office of the President" at https://frontier.com/office-of-the-president-form on 9/23 and finally got to talk with someone.

While they are now responsive and apologetic, nothing has changed. Appointment for repair made and the tech was a no show.

Supposed to try again tomorrow but I doubt anything will happen. Meanwhile I am still paying for service I do not get.

Original review posted by user Sep 22, 2019

I have had Frontier phone and internet for the last 18 years and the service has been poor at best. However over the last 9 months it has got worse.

So bad they can't seem to make it work for more that 2-3 days before it starts dropping again.

On top of that you can't talk to someone who speaks English. I guess it's time to move on...

Product or Service Mentioned: Frontier Communications Dsl Internet Service.

Reason of review: Bad quality.

Monetary Loss: $1000.

Preferred solution: Refund.

Frontier Communications Cons: Too many to list.

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FrontierCommunications
#1753013

Hello BigPanther, I apologize for the service trouble that you have recently experienced. We can help if you are still having any issues.

Please private message us with details about what is going on. -Christina

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