Two weeks ago FIOS TV channels became pixelated or did not work at all. Technician was supposed to show one week later (!!!) and did not show up.
Called me and left voice message saying the Internet (NOT TV) services had been fixed and if my problem continues to call them back.
Called them back and they want schedule another technician, because they are completely swamped with trouble tickets. Now I am on the phone for almost one hour trying to cancel my TV services.
What a joke. Their customer service is awful and have do not understand the FIOS equipment at all.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of lack of knowledge by employees and very bad customer service. Please immediately contact the author of this review to discuss poor customer service of frontier communications fios cable tv service and associated monetary loss in the amount of $40. Frontier Communications needs to "cancel my tv service with frontier" according to poster's claims.