Frontier Communications Fios Bundle Reviews in Ontario, Canada
(1 of 121 reviews match)
Frontier Communications in Ottawa, Ontario - Frontier Service after Verizon buy out
We have had major issues with billing ever since Frontier bought Verizon services in Florida! The bill has doubled, and we have not added any services. We have actually tried to take away service, and the bill has remained double the price! I call every month and spend over 2 hours on customer service trying to get it straightened out, and each time I think it has been resolved. Tonight was the last straw.....after spending three days and almost 3 hours on the phone last week....I thought they had finally fixed our billing issues. Then we are watching tv tonight, and the box completely reset and lost all DVR shows. The multi-room DVR service was canceled.....who knows why or how that happened? They don't know what happened, and we cannot get back any shows or saved information from the DVR box. This was the only thing keeping our family from switching service......so tomorrow morning I will be canceling all services with Frontier. This company is brutal to deal with!!!
Frontier Communications Fios Bundle
Reason of review
Poor customer service
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