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Had Verizon FIOS since day one, 7+ years? No problems that were couldn't be solved with one phone call.

Frontier took over and immediately broke something that was perfect. We have the latest tech gadgets and we're not able to use them to their fullest potential. Ethernet connected internet is often slow or just FU, wifi is obviously throttled back, Netfilx can't grab wifi and we never seem to get full HD download now.

Prior to the sale to Frontier, our 11 wifi devices worked flawlessly and now they can't all connect concurrently. I blame this on Verizon and will not have further dealings with them once I have fulfilled my current contracts with them.

Product or Service Mentioned: Frontier Communications Fios Internet Service.

Reason of review: Problem with delivery.

Monetary Loss: $500.

Preferred solution: Price reduction.

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Fort Wayne, Indiana, United States #1210782
Frontier Communications Verified Representative


We can assist you here with that, what model router do you have? To get a baseline what speeds are you getting on the wired connection? Have you tried to change the wifi channel on the router to get a better connection?


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