New Reviewer
1 comment

My phone and internet was down for 19 days. I only got a credit of $17.50.

I called ever day after waiting two days to give u a chance to fix the problems. I'm not please and I want someone to review my case.

U should have all my calls and chats documented. Thank u Lori K Gettig Pin #9476

Preferred solution: Price reduction.

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Hello Lori, We can take a look into your bill in relation to that time out of service. I do want to advise you though that it is not secure to post your PIN information publicly on a third party site.

I highly suggest you edit your post to remove your personal information from public view. To get started on your billing concern, please message us directly.

We can be reached any time via Facebook ( and via the message option on our Twitter profile ( -Christina

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